Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 265 av totalt 1000 anmeldelser." "
10 – Utmerket
265
Rangering på 8 − Bra. 299 av totalt 1000 anmeldelser." "
8 – Bra
299
Rangering på 6 − Grei. 180 av totalt 1000 anmeldelser." "
6 – Grei
180
Rangering på 4 − Dårlig. 130 av totalt 1000 anmeldelser." "
4 – Dårlig
130
Rangering på 2 − Forferdelig. 126 av totalt 1000 anmeldelser." "
2 – Forferdelig
126
7,4/10
Renhold
7,8/10
Personale og service
7,0/10
Fasiliteter
6,8/10
Overnattingsstedets bygg og tilstand
7,0/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Leslie og Edmonton
Reiste med partner
26. mai 2024
Likte: Renhold og personale og service
Was good for the price but no coffee available which should of been an easy fix , no more breakfast which was sad to hear, pool
Should be open longer
Leslie
Bodde her 3 netter i mai 2024
Svar fra Nishaye RediResponse Specialist den 27. mai 2024
Hello Leslie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I appreciate your 4/5 score following your stay. I'm saddened to read that your visit did not meet your full expectations due to the absence of coffee, breakfast and the pool being close. I humbly apologize for the impact this caused on your stay. It is important to know that we value your feedback and your comments will be shared with our Red Roof management in an effort to have these issues addressed and resolved to prevent the same occurrence in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Marquitta
25. mai 2024
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
They put me in a handicap room and the sink stopper was broke couldn’t use sink. Water was turned off for a hour while I was in shower
Funny smell in entire hotel. Staff lied to me about moving me to another room and discounting my stay and 2 days later in was told they won’t gone discount or change my room
Marquitta
Bodde her 3 netter i mai 2024
Svar fra Nishaye RediResponse Specialist den 26. mai 2024
Hello Marquetta, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Wichita East. I am disappointed that your experience did not meet your expectations due to the amenities not working to your liking and the odor of the room, prompting your 1/5 score. Please accept our sincerest apologies. It is important to know that we value your feedback and your comments will be shared with our Red Roof management in an effort to have these issues addressed and resolved to prevent the same occurrence in the future.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 – Grei
John
25. mai 2024
John
Bodde her 1 natt i mai 2024
Svar fra Nishaye RediResponse Specialist den 26. mai 2024
Hello John, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
6/10 – Grei
Tony
24. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tony
Bodde her 1 natt i mai 2024
Svar fra Nishaye RediResponse Specialist den 26. mai 2024
Hello Tony, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Nichole
Reiste med familie og små barn, Reiste med familie
20. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The swimming pool
Nichole
Bodde her 2 netter i mai 2024
Svar fra Sharma RediResponse Specialist den 21. mai 2024
Thank you for taking a moment to leave a review, Nichole. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score. You indicated that your experience did not meet your expectations due to the swimming pool. In the future, please consider adding more detailed comments of your stay to your survey to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
4/10 – Dårlig
Bailey
Reiste med familie
19. mai 2024
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The plants by the pool were nice. The room floors seemed very dirty, rust all in the bathroom. The shower water knob wasn't attached to the wall. Black shiny goo was adhered to the window curtins. Flat pillows, scratchy bed linen. Very small bath/ pool towels. This hotel needs a major makeover.
Bailey
Bodde her 2 netter i mai 2024
Svar fra Sharma RediResponse Specialist den 20. mai 2024
Thank you for taking a moment to leave a review, Bailey. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 2/5 score. You indicated that the cleanliness of the room floor, the conditions of the bathroom and window curtains, and the other issues highlighted dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Nevertheless, it's good to hear that you found the plants by the pool to be nice.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist
6/10 – Grei
Leah
19. mai 2024
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Leah
Bodde her 1 natt i mai 2024
Svar fra Sharma RediResponse Specialist den 21. mai 2024
Hello Leah, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
6/10 – Grei
Annette
18. mai 2024
Annette
Bodde her 6 netter i mai 2024
Svar fra Sharma RediResponse Specialist den 19. mai 2024
Hello Annette, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
6/10 – Grei
MICHAEL
14. mai 2024
Likte ikke: Overnattingsstedets bygg og tilstand
MICHAEL
Bodde her 2 netter i mai 2024
Svar fra Recordo, Rediresponse Specialist den 16. mai 2024
Hello Michael, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn PLUS+ Wichita East and I felt good to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
6/10 – Grei
Meredith
12. mai 2024
Likte ikke: Overnattingsstedets bygg og tilstand
Pool was nice everything else not so much
Meredith
Bodde her 1 natt i mai 2024
Svar fra Kerry-Lee RediResponse Specialist den 13. mai 2024
Dear Meredith,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WICHITA EAST.I was happy you liked the pool though everything else was not to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Olivia
10. mai 2024
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Poor area of town, lots of people smoking inside the hotel
Olivia
Bodde her 1 natt i mai 2024
Svar fra Chirell RediResponse Specialist den 11. mai 2024
Dear Olivia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the area we reside and the activities of the guests. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4/10 – Dårlig
Sofia
Forretningsreisende, Reiste med familie
6. mai 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It wasn’t the cleanest and the beds were so uncomfortable, I could feel the springs.
Sofia
Bodde her 1 natt i mai 2024
Svar fra Adraine Rediresponse Specialist den 7. mai 2024
Dear Sofia, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the room and the bed that was uncomfortable. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,AdraineRed Roof Management Rediresponse Specialist
10/10 – Utmerket
Eliseo
6. mai 2024
Eliseo
Bodde her 1 natt i mai 2024
Svar fra Nishaye RediResponse Specialist den 26. mai 2024
Hello Eliseo, The staff at the Red Roof Inn PLUS+ Wichita East and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
CHERI
29. apr. 2024
CHERI
Bodde her 2 netter i mars 2024
Svar fra Sharma RediResponse Specialist den 21. mai 2024
Hello Cheri, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
2/10 – Forferdelig
Rene
Reiste med partner
15. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the location. Did not like that we checked in at 3:20, just to have to wait almost a whole hour so they could finish cleaning our room! We wanted to enjoy the swimming pool and hot tub but couldn’t being that unattended children were jumping in and out of the hot tub. Wife and were celebrating our 20th wedding anniversary. Made our evening start very disappointing. We had some issues in our room as well.
Rene
Bodde her 1 natt i april 2024
Svar fra Tianna RediResponse Specialist den 17. apr. 2024
Dear Rene, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Wichita East. It's great to read that you found our location to be convenient to your travels. Please accept our sincerest apologies for the lengthy wait at check in and that you were unable to use the pool. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Nathan
Reiste med familie og små barn
14. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only hotel that when you show up to pay the price that you found online then they suprise you with a 100 deposit fee thay is refundable. But it's just incase you break anything. Unhappy with the facilty payed for two queen beds had full sizes instead. I would add photos of the hotel room if i could the balcony railing wasnt attached to the wall . The only plus side they had was just the swiming area other than that would not recommend at all.
Nathan
Bodde her 1 natt i april 2024
Svar fra Tianna RediResponse Specialist den 15. apr. 2024
Dear Nathan, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Wichita East. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the bed that you received. Please be advised that our security deposit is standard in the industry and is returned at checkout baring no damages done to the room. We strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Very truly yours,TiannaRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Rhe
Reiste med partner
8. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very rude!! Place was very dirty!
Rhe
Bodde her 1 natt i mars 2024
Svar fra Kamaria RediResponse Specialist den 8. apr. 2024
Dear Rhe,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff and the lack of cleanliness of the location. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
8/10 – Bra
David
Reiste med partner
7. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fire alarm malfunction at 2am. Otherwise a pleasant stsy
David
Bodde her 1 natt i mars 2024
Svar fra Kamaria RediResponse Specialist den 8. apr. 2024
Dear David,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be pleasant prompting your 4/5 score. However, I sincerely apologize for the dysfunctional fire alarm. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist
2/10 – Forferdelig
Cheyenne
Reiste med familie
7. apr. 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My bed sheets had stains on them, There was no hot water, One elevator is broken and the other one is barely working, Night employees question me and my guests because we had 2 blankets and ask for 3.
Cheyenne
Svar fra Kamaria RediResponse Specialist den 8. apr. 2024
Dear Cheyenne,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the sheets, the broken elevator and the other issues which hindered your stay prompting your 1/5 score. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
6/10 – Grei
Kaitlin
Reiste med familie og små barn
1. apr. 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It was a decent stay. Though I had hoped for the price we would have had a working hair dryer and the ceiling not crumbling above us. Pool was nice though. Except for at 3AM when people were swimming and being loud.
Kaitlin
Bodde her 2 netter i mars 2024
Svar fra Samantha RediResponse Specialist den 1. apr. 2024
Dear Kaitlin,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am happy you had a decent experience and was pleased with our nice pool. However, you indicated that the hair dryer was not working, the noise disturbance from the other guests and the ceiling conditions you described hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. To prevent similar problems in the future, I will be sharing your feedback with management in an effort to address your concerns. Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,Samantha Red Roof Management RediResponse Specialist
2/10 – Forferdelig
Monica
Reiste med en gruppe
30. mars 2024
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Sketchy ! Tv did not work. Pool & hot tub were DIRTY. Rooms were ran down.i will never stay here again
Monica
Bodde her 1 natt i mars 2024
Svar fra Samantha RediResponse Specialist den 31. mars 2024
Dear Monica,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. You indicated that the appearance of the room did not meet your expectations, the tv did not work and the uncleanliness of the hot tub hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. To prevent similar problems in the future, I will be sharing your feedback with management in an effort to address your concerns. We at Red Roof truly value your feedback and we wish you all the best in your future travels.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
2/10 – Forferdelig
Brad
17. mars 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was a crappy place to rent. False advertising
Brad
Bodde her 2 netter i mars 2024
Svar fra Nishaye RediResponse Specialist den 19. mars 2024
Hello Brad, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Wichita East. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof Management RediResponse Specialist
10/10 – Utmerket
Kari
16. mars 2024
Likte: Personale og service
Kari
Bodde her 1 natt i mars 2024
Svar fra Nishaye RediResponse Specialist den 17. mars 2024
Dear Kari, The staff at the Red Roof Inn PLUS+ Wichita East and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
8/10 – Bra
Yeraldi
Reiste med partner
12. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Yeraldi
Bodde her 1 natt i mars 2024
Svar fra Oniel Rediresponse Specialist den 14. mars 2024
Hi Yeraldi,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Wichita East. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
2/10 – Forferdelig
Gary
Reiste med partner
11. mars 2024
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The jetted tub didn't work, the room wasn't super clean, the room next door had a yelling match until midnight. Wasn't impressed with this hotel.
Gary
Bodde her 1 natt i mars 2024
Svar fra Red Roof Management den 12. mars 2024
Dear Gary,Thank you for your review following your stay at Red Roof Inn PLUS+ Wichita East. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the jetted tub didn't work, the room wasn't clean and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
6/10 – Grei
gene
Reiste med partner, Reiste med kjæledyr
11. mars 2024
Likte: Renhold og personale og service
my head was on swivel walking in and out of the building
gene
Bodde her 2 netter i mars 2024
Svar fra Red Roof Management den 12. mars 2024
Thank you for taking a moment to leave a review, Gene. The staff and I at the Red Roof Inn PLUS+ Wichita East appreciates your 3/5 score following your stay. You stated that your head was on a swivel walking in and out of the building. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
6/10 – Grei
Crystal
Reiste med familie, Reiste med en gruppe
3. mars 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Parking can be problematic, but I knew that as I have previously stayed at this hotel. Also, we've previously stayed in a poolside room here. The experience was much better last time. There was loud music and loud people at the pool for hours last night until 10:30, when it closed. They started the loud music again before 9:30am today. I don't recommend poolside rooms if you have young childreno or children sensitive to loud noise. The noise was reported multiple times last night. If you don't address issues like this, it could get out of control. Please do better.
Crystal
Bodde her 1 natt i mars 2024
Svar fra Samantha Rediresponse Specialist den 4. mars 2024
Thank you for your review, Crystal. The staff at the Red Roof Inn PLUS+ Wichita East and I value you as our guest and appreciate your 3/5 score following your stay. However, you mentioned in your review that the parking was problematic and the noise disturbance from the other guests at the pool hindered your experience. This was truly unfortunate to hear and we do sincerely apologize for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we would love to have another chance to provide you with a better experience at Red Roof, the next time you're in town.Sincerely,Red Roof Management
8/10 – Bra
Pattie
3. mars 2024
Likte: Renhold og personale og service
Pattie
Bodde her 1 natt i mars 2024
Svar fra Samantha Rediresponse Specialist den 4. mars 2024
Thank you for your positive rating, Pattie. The staff at the Red Roof Inn PLUS+ Wichita East and I were so happy we earned your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management
4/10 – Dårlig
Chris
1. mars 2024
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worst mattresses I’ve ever slept on. Elevator “doesn’t work when it’s cold” (front desk staff), smoke detectors not even connected, tv box dangling from the tv. Lobby reeks of weed.
Chris
Bodde her 2 netter i februar 2024
Svar fra Xao RediResponse Specialist den 2. mars 2024
Dear Chris,Thank you for sharing your feedback with us. We were disheartened to read that your recent experience at the Red Roof Inn PLUS+ Wichita East did not meet your expectations. I will certainly bring your comments to the property’s attention in an effort to address your concerns.We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to providing you with better future stays at any of our locations.Sincerely,Red Roof Management
4/10 – Dårlig
Janet
Reiste med familie
27. feb. 2024
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rough location, look elsewhere
Front desk staff were all very pleasant and efficient. Room had clean sheets, ok bed and clean bathroom.
Car theft in hotel parking night before our stay. Double homicide across the street. Rough neighborhood, loud traffic noise, Guests in hallway all night were loud, banging doors and partying. We felt unsafe.
Janet
Bodde her 1 natt i februar 2024
Svar fra Xao RediResponse Specialist den 28. feb. 2024
Dear Janet,Thank you for sharing your feedback with us. We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Wichita East did not meet your expectations. You stated that while the staff was pleasant and the bathroom was clean, there were some issues that hindered your experience. I will certainly bring them to the property’s attention in an effort to address your concerns.We appreciate your business and truly value your feedback. On behalf of Red Roof, we wish you all the best in your future travels.Sincerely,Red Roof Management
4/10 – Dårlig
Frances
Reiste med familie
25. feb. 2024
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Hotel hell
The hotel has extremely thin walls, people were partying and slamming doors all night. The beds were dirty. I do not recommend staying here.
Frances
Bodde her 1 natt i februar 2024
Svar fra Xao RediResponse Specialist den 27. feb. 2024
Thanks for sharing your feedback with us, Frances. The team at our Red Roof Inn PLUS+ Wichita East was saddened to see that we failed to provide you with a satisfactory stay. You stated that the thin walls and the noise disturbances mentioned, along with your other concerns hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best with your stays in the future.Best wishes,Red Roof Management
8/10 – Bra
Marlene
Reiste med partner
24. feb. 2024
Likte ikke: Fasiliteter
Some areas need to take care. Paint, room smell, sealant around the windows.
Marlene
Bodde her 1 natt i februar 2024
Svar fra Xao RediResponse Specialist den 25. feb. 2024
Thank you for sharing your comments with us, Marlene. We were pleased to read that we earned your 4/5 score. However, you shared some concerns, such as the room odor and the sealant around the windows. As such, your feedback may be taken into account.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management
4/10 – Dårlig
Sarah
Forretningsreisende, Reiste med en gruppe
22. feb. 2024
Pool area looks nice but mold and deteriorating. Room didn’t have most necessities as bar soap, Kleenex, coffee cups, note pad, etc. like most places do! No breakfast at all!
Sarah
Bodde her 1 natt i februar 2024
Svar fra Kamaria RediResponse Specialist den 23. feb. 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. It's great to hear that you were pleased with the pool area. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of breakfast, the situation you mentioned regarding the pool and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
10/10 – Utmerket
Marcie
22. feb. 2024
Likte: Renhold
It was and we had fun thank you
Marcie
Bodde her 1 natt i februar 2024
Svar fra Kamaria RediResponse Specialist den 23. feb. 2024
Dear Marcie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
4/10 – Dårlig
Tom
Reiste med familie
20. feb. 2024
Likte ikke: Personale og service og romkomfort
Way too much
Overall was not bad. The sink was clogged and stayed clogged all weekend. The beds were very uncomfortable. The hotel was very accommodating to pets. That was a plus. The Hot Tub was not hot. I was a manager there when it was Holiday inn for 8 years. It has changed alot since then. The pool was like i remembered it to be. We had 3 adults and 2 kids when we asked for clean towels they would only give us 3 when we had 5 people. Will not stay there again. Not worth the price we paid.
Tom
Bodde her 2 netter i februar 2024
Svar fra Oshane RediResponse Specialist den 21. feb. 2024
Dear Tom,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. You indicated that the property was very accommodating to pets. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the beds not being up to your standards, the issue highlighted with the sink along with the other concerns mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,Red Roof Management
8/10 – Bra
Steven
19. feb. 2024
Likte ikke: Renhold og romkomfort
Steven
Bodde her 2 netter i februar 2024
Svar fra Kamaria RediResponse Specialist den 20. feb. 2024
Hello Steven, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
4/10 – Dårlig
Chris
18. feb. 2024
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chris
Bodde her 2 netter i februar 2024
Svar fra Kamaria RediResponse Specialist den 19. feb. 2024
Hello Chris, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
2/10 – Forferdelig
Kyle
18. feb. 2024
Likte ikke: Personale og service og romkomfort
I booked a king bed for my spouse and I to have a Valentine’s Day away and when I got the the location the room was no longer available, I understand maintenance issues and overbooking but I asked if I could pay to upgrade just to enjoy the night and the associate just laughed and said the only option were full size beds in a cramped little room.
Kyle
Bodde her 1 natt i februar 2024
Svar fra Kamaria RediResponse Specialist den 19. feb. 2024
Dear Kyle,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the room. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management
6/10 – Grei
Claudine
Reiste med familie
14. feb. 2024
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Trash EVERYWHERE around the property
Claudine
Bodde her 2 netter i februar 2024
Svar fra Sharma RediResponse Specialist den 14. feb. 2024
Thank you for taking a moment to leave a review, Claudine. The staff and I at the RED ROOF PLUS+ WICHITA EAST appreciate your 3/5 score. However, you indicated that the cleanliness of our hotel dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management
2/10 – Forferdelig
Cheyenne
11. feb. 2024
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property is not upkept compare to when i stayed there a few years ago. The towels were dirty, the hot tub was dirty, and we didn't even know until the bubbles went off and saw it grey then we went to take a shower cause of it the water wasn't even hot. Other then that staff is friendly and polite. We reserved a king size and someone gave our room away and they apologize a million times which wasnt a big deal.
Cheyenne
Bodde her 1 natt i februar 2024
Svar fra Sharma RediResponse Specialist den 12. feb. 2024
Thank you for taking a moment to leave a review, Cheyenne. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score following your stay. You indicated that the upkeep of our hotel, cleanliness of the towels and hot tub, and the other issues mentioned hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am disappointed to hear this was not achieved with you. Nonetheless, it's good to hear our staff was friendly and polite.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management
2/10 – Forferdelig
Kyla
Reiste med en gruppe
10. feb. 2024
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty and sad
Booked a girl's trip here. The hot tub had actual gritty sand in the bottom of it, was cloudy, and did not warm up. The pool room was not adequately heated either. The towels felt like sandpaper and wee hilariously undersized. The shower was not stocked with soaps either. The heater made and awful squealing noise all night and also had to be on or off - the auto mode did not work. Very unhappy with my stay will not be returning. Front desk seemed overwhelmed and was not present for morning checkout.
Kyla
Bodde her 1 natt i januar 2024
Svar fra Sharma RediResponse Specialist den 11. feb. 2024
Thank you for taking a moment to leave a review, Kyla. The staff and I at the RED ROOF PLUS+ WICHITA EAST were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of the hot tub, temperature of the pool room, the conditions of the towels you mentioned, and the other issues highlighted dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management
2/10 – Forferdelig
Samantha
4. feb. 2024
Likte ikke: Personale og service
Did not like the last night staying there and they had a party and let people play loud music and subs till 11pm and we already paid over $300 to stay. No curiosity for others and family’s that were there. Couldn’t even park
Samantha
Bodde her 3 netter i februar 2024
Svar fra Recordo Rediresponse Specialist den 5. feb. 2024
Hello Samantha,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Wichita East. It's saddening to hear that your stay fell short of your expectations due to the disturbance you highlighted. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist
2/10 – Forferdelig
Stephanie
Reiste med familie
4. feb. 2024
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not the best
Our stay at this hotel was absolutely horrible! The beds were extremely uncomfortable and worn out, the hotel itself was not well kept. There was a large hole in the bathroom door, the shower was nasty, the bathroom fan would make a horrible sound when you turned the light on, and the toilet wouldn’t flush every time. The quality of this hotel has really gone downhill compared to previous stays. The pool was okay but the hot tub was NASTY! The hallways frequently smelled like pot and we were just not impressed overall.
Stephanie
Bodde her 2 netter i februar 2024
Svar fra Recordo Rediresponse Specialist den 5. feb. 2024
Hello Stephanie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn San Dimas - Fairplex. It's saddening to hear that you weren't impressed with the experience you had wit us, due to the indicated unclean conditions, an uncomfortable bed, a damage bathroom door, along with other highlighted concerns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist
6/10 – Grei
Diane
Reiste med familie
4. feb. 2024
Likte: Personale og service og fasiliteter
There was a lot of creepers outside
Diane
Bodde her 1 natt i februar 2024
Svar fra Recordo Rediresponse Specialist den 5. feb. 2024
Dear Diane,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ Wichita East. It's saddening to hear that you felt uncomfortable while with us due to the highlighted person being around the property. Please know that Red Roof does value your business and will take your comment into consideration. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 – Utmerket
Kristen
Reiste med familie og små barn, Reiste med en gruppe
3. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the pool, fountain, fitness room, hot tub, and sauna! We used all your facilities. And our room was clean.
We kept hearing loud banging noises all night though, and I only got a few hours of interrupted sleep. Please find out what is making that loud noise!
Kristen
Bodde her 1 natt i februar 2024
Svar fra Kamaria RediResponse Specialist den 4. feb. 2024
Dear Kristen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WICHITA EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room, the pool to be in your liking and all the other positive features you highlighted. However, I sincerely apologize for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
4/10 – Dårlig
Verifisert reisende
Forretningsreisende
26. jan. 2024
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
They didn't have the room that we booked. You could clearly hear all traffic and the TV in the room next door. The hallway to the room was well lit even though it wasn't in good condition, but the turn in the hall from our room was dark and scetchy.
Verifisert reisende
Bodde her 1 natt i januar 2024
Svar fra Oshane RediResponse Specialist den 28. jan. 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WICHITA EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the concerns you mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours, Red Roof Management
8/10 – Bra
Mikala
Reiste med partner, Reiste med en gruppe, Reiste med kjæledyr
24. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love this property and have since it was the Ramada. I often do staycations and come relax. The only issue I have is the motel next door is full of hoodlums and lots of bad. I also miss the restaurant upstairs or at least the breakfast. And I wish they offered long term stays like an extended stay because I’d definitely book. Hell I’d work there just to sleep there. I’m always so relaxed and I can even bring my niece to swim because it’s indoors.
Mikala
Bodde her 1 natt i desember 2023
Svar fra Chevanese RediResponse Specialist den 25. jan. 2024
Thank you, Mikala, for your recent review of your stay at the Red Roof PLUS+ Wichita East. We're delighted to see your fondness of our property, along with the other positive features of your stay prompting your 4/5 score. On the other hand, I'm sorry you were displeased with the location of our property. Should you return to our location and require a hot meal, there are quite a few restaurants within walking distance of the property that you can enjoy. As it relates to extended stays, we'll take your comments into consideration to make changes to improve our customer experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
10/10 – Utmerket
Heather
23. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Heather
Bodde her 1 natt i januar 2024
Svar fra Sharma RediResponse Specialist den 23. jan. 2024
Hello Heather, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 – Grei
joselin
21. jan. 2024
joselin
Bodde her 1 natt i januar 2024
Svar fra Sharma RediResponse Specialist den 11. feb. 2024
Hello Joselin, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 – Bra
Heidi
Reiste med familie
17. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Heidi
Bodde her 1 natt i januar 2024
Svar fra Kamaria RediResponse Specialist den 17. jan. 2024
Hello Heidi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WICHITA EAST and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management