Safaritelt i Western Cape

«Heather (a/c unit) wasn't functioning well and nights were freezing. We reported that but nothing was done. 3 nights of suffering. Although the place is amazing - freezing nights without heating are not worth it. Leaving the fireplace on at night is not an option. Also, originally we booked 2 nights and couldn't get to add a third night so ended up booking another night separately. As a result we were charged twice for the cleaning fee. We asked for a refund and were refused. They didn't even ...

«Overall we had an excellent stay, however a couple of things. Other guests didn't respect the no noise after 10 PM rule and were quite loud which made it very hard to sleep as obviously in tents like these you hear everything. Also, we were struggling to enter the property when checking in. We were supposed to use the code for the gate received by email, but we weren't able to check our email and we were stuck for half an hour, trying to call the emergency number to no avail. Luckily some other ...