Pensjonat i Vân Đồn

"We had an pleasant stay at the Vinpearl Resort! Got a big rooftop terrace. Great Staff. "

"Recently stayed at this fantastic new hotel, and it was truly memorable. The property offers modern amenities, spotless rooms, and a peaceful environment – perfect for a serene retreat near the cruise terminal. The standout feature was the courteous staff, especially Ms. Hanh, the office manager, whose exceptional service exceeded our expectations. The entire team's hospitality created a welcoming atmosphere. The well-maintained fitness center with new equipment provided a refreshing space for staying active. However, we missed towels, water, and disinfectant for equipment in the fitness center. While nearly everything surpassed our expectations, the spa lacked the cozy atmosphere we anticipated. The staff appeared new to their roles, yet they are hardworking individuals from rural backgrounds, often working on commission without a fixed salary. We encourage guests to use the spa, supporting the staff with generous tips and honest feedback to aid their professional growth. Despite the spa's minor setback, we wholeheartedly recommend this hotel. With community support, it can thrive, and we hope future guests enjoy the warm hospitality and contribute to the dedicated staff's growth."

"The location is good with walking distance to the harbour. The hotel was old and the room was pretty basic. The fridge in our room did not work. You get what you pay for and nothing extra. Happy that the hotel provide scooter rental. "