10/10 – Utmerket
Tam
26. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Wonderful Stay with a Heartwarming Touch
Recently stayed at this fantastic new hotel, and it was truly memorable. The property offers modern amenities, spotless rooms, and a peaceful environment – perfect for a serene retreat near the cruise terminal.
The standout feature was the courteous staff, especially Ms. Hanh, the office manager, whose exceptional service exceeded our expectations. The entire team's hospitality created a welcoming atmosphere.
The well-maintained fitness center with new equipment provided a refreshing space for staying active. However, we missed towels, water, and disinfectant for equipment in the fitness center.
While nearly everything surpassed our expectations, the spa lacked the cozy atmosphere we anticipated. The staff appeared new to their roles, yet they are hardworking individuals from rural backgrounds, often working on commission without a fixed salary.
We encourage guests to use the spa, supporting the staff with generous tips and honest feedback to aid their professional growth. Despite the spa's minor setback, we wholeheartedly recommend this hotel. With community support, it can thrive, and we hope future guests enjoy the warm hospitality and contribute to the dedicated staff's growth.
Tam
Bodde her 3 netter i desember 2023