Hoteller i Vân Đồn

«All the staff, especially the concierge John, were extremely friendly and helpful. John arranged activities, scooters and coordinated our difficult connecting transportation requirements. The spa was amazing and our room was by far the most beautiful, modern and well appointed of any we've experienced. A spectacular view, extremely comfortable bedding and uncommon conveniences like an in room Nesspresso, auto dimming cove, recessed and under cabinet lighting made it feel very homey. ...

«2nd time stayed there. Not the greatest by western standard, but it was the best and cleanest in town. The room was room. Staffs were very helpful»

«Noisy»

«Nice hotel, nice room, but in the middle of nowhere and no one speaking english (even if it was written so) I took this room to take the ferry to Co To Island, but after many struggles, I finally understood that this was the old port and now the ferry is 5km further»

«Excellent. Service was excellent.this view face to the ocean.,fresh air...beatifull place »

«Tried some couple of services including spa and room services. Both receptionist doesn’t allow me to use credit cards only cash or local payment method (QR pay). On Aug 2024 neighbor area is like construction side, only few restaurant in nearby area, to be honest if you are foreign tourist prepare some cash or find another place for your own good! Cheers»

«A quality stay. The room is very comfortable and clean. The food is delicious, and the excursions are good. The staff is friendly and provides kind assistance.»

«Fantastic luxury cruise in Ha long and Lan Ha with Calista. We went for the 3 day 2 night option, which was excellent, as there was plenty of time to enjoy the facilities as well as the excursions and sights. The staff were fantastic and did their utmost, delivering great service during the whole trip. Food was also excellent. Suite was also excellent - we went for one with a private jacuzzi, which added to the experience. Can strongly recommend this cruise. »

«Worth !!! Words can’t describe how I love this cruise. Delicious meals , too much experience as kayak & swimming ,.. Comfortable bed & modern facilities. Definitely comeback again !!»

«The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of. Overall had a lovely time and they ...

«Great staff and facilities. Enjoyed our 1 night cruise. Well orginazed stransport to cruise terminal. Had the top suite with an enormous terrace, great. Very clean cruise ship. Very friendly and service minded staff. Quick respond from office with regards to communication before arrival VN.»

«Wonderful trip»

«Super»