Hoteller nær TurkuaZoo

"I had a wonderful stay at Eresin hotels express and would highly recommend it. From the moment I arrived, the staff were warm, welcoming, and attentive, making check-in smooth and hassle-free. The room was spotless, comfortable, and well-equipped with everything I needed for a relaxing stay. The facilities were excellent, and it was clear that a lot of care goes into maintaining high standards throughout the property. I especially appreciated the peaceful atmosphere, which made it easy to unwind after a long day. Overall, it was a fantastic experience, and I wouldn’t hesitate to stay here again. Thank you to the entire team for making my visit so enjoyable!"

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"Had city view room. Mold in shower. Couldnt shower there. Poor cleaning. Staff rude and unattentive. The rooms are not as big as advertized. The rooms are not more than max 50-60 sq.m even though it was advertized to be almost 70-80.. Pillows hard as rock.but luckily there is ikea and big mall so we just bought new pillows. When i asked staff why they say the rooms are bigger on the advertizement they just shrugged the shoulders. And yeah, the duvet covers were top short so the duvet was sticking out from the covers all the time..the duvets were not washed, only the covers.. "

"We were given a free upgrade on arrival due to the off-season, which was a nice gesture and appreciated. Unfortunately, the upgraded room was in terrible condition. Despite having a nice view, it was extremely dirty: the bed and pillows were full of stains, the bathroom had mold everywhere, the floors looked disgusting, and we even found footprints on what were supposed to be fresh towels. It was simply unlivable. Thankfully, we were able to move back to our original (smaller) room, which was cleaner, but the floors there were still dirty, though less so than in the upgraded room. Please check the photos I’ve attached. On the positive side, the location is good, the building itself is nice, the gym is very large, and the spa was also enjoyable. Based on my experience, I would rate this hotel a maximum of 3.5 stars. Without the location, the beautiful building, the gym, and the spa, it would honestly be closer to 3 stars. Definitely not the 5 stars as advertised. "