Hoteller nær Sugarlands Distilling Company

«Overall a great place to stay very clean, staff was also amazing!»

«Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was ...

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«The hotel is old and need upgrade. The location and the breakfast was good. Frontdesk was pleasant. It was lots of opportunites to sit and relax. In our room the floor was very crooked, and it was lots of noise from det fan in the bathroom. The room was clean. Exept det little balcony outside with dirty floor and sigaretts.»

«Travel advisor opinion:) Overall it was a good choice but here were some hiccups…. 1. Stay included breakfast which was off the menu. You need to request basic condiments like syrup or salt. Food was not a highlight in any way but provided us fuel. 2. Service from staff was slow in their main restaurant and bar. They are understaffed and while there they had two small events and so service was non existent. The bartender did her best to manage it all by herself. 3. The upper level pool was ...

«The room was amazing and quiet, but the pool had a little too much of clorox and to be in a such small place / like lock/ enclosure it was too strong smell for the kids but everything else was amazing, good breakfast.»

«Located close to town. Walking distance»

«My son and I go every January for mom/son trip. We always stay with a fireplace since we don’t have one in FL. Very cheap and staff is nice!!»

«Nice room with an artificial fireplace that added an elegant aura to the room. We had a descent view of the mountain top. Sightseeing opportunities were within walking distance. Paid parking was convenient at hotel. Excellent staff (Brianna) made trip memorable. The hotel restaurant's Chefs made some delicious food.»

«Family based review- room and hotel were clean. Water slides and pool were a kid favorite but COLD, it’s not heated so spring break time after hour and half of swimming kids were done. No extra towels in swimming area and we were a family of 5 in our room. Could not reach the front desk despite attempts to call during our stay from room. Every we went to desk either they were on the phone or helping another guest. Our kids are little so they were able to share a towel after bath so my suggestion ...

«Koselig rom med balkong over elven. Hyggelig staff. »

«Clean room, above average accommodations, in a great location with too many amazing activities to choose from. Embassy suites wins again. We will be back again!»

«Bed was very comfortable.»

«Property was nice and clean. Quiet but within walking distance of downtown Gatlinburg. Parking is not great with additional cost to park on their property. Breakfast was what is expected, nothing fantastic but convenient to an early morning breakfast without leaving the hotel. I was well satisfied with our visit.»

«Gteat hotel! Breakfast was very good. Convenient to everything. Plenty of parking. Staff was great! »

«Very nice comfy rooms»

«There was a hidden charge of $18 per night for parking. If only I was informed about parking charge I don't mind paying it but I only came to know about it through my credit card statement and calling them to find out what was this for. I expect more transparency in parking charge.»

«Very nice staff at reception. Breakfast was typical American (no vegetables), but room was veey spacy and nice. »