Hoteller nær Sugarlands Distilling Company

«Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was ...

«Overall a great place to stay very clean, staff was also amazing!»

«Fantastisk opplevelse i flott by»

«The hotel is old and need upgrade. The location and the breakfast was good. Frontdesk was pleasant. It was lots of opportunites to sit and relax. In our room the floor was very crooked, and it was lots of noise from det fan in the bathroom. The room was clean. Exept det little balcony outside with dirty floor and sigaretts.»

«Nice place was exactly what I pictures showed. Only problems were they didn’t disclose lounge was closed for season until after booked and fire pits were not turned on. Would stay again. Walking distance from the strip(wouldn’t walk down the hill it’s on) but far enough and isolated from the busy area, weird how both things can be true. Feels like a cabin in the woods with hotel amenities. »

«Nice place!»

«Travel advisor opinion:) Overall it was a good choice but here were some hiccups…. 1. Stay included breakfast which was off the menu. You need to request basic condiments like syrup or salt. Food was not a highlight in any way but provided us fuel. 2. Service from staff was slow in their main restaurant and bar. They are understaffed and while there they had two small events and so service was non existent. The bartender did her best to manage it all by herself. 3. The upper level pool was ...

«We left before the breakfast started and the man behind the counter offered us a few things before we left. Room was very clean and comfortable »

«Very nice people and place »

«Located close to town. Walking distance»

«Stayed in Room 202, two queen beds, for four nights. Clean and spacious to accommodate four adults. Separate living room to watch TV and eat. Full breakfast with à la carte omelets were the best! Two free alcoholic drinks and snacks during happy hour from 1700-1830 were a bonus! $15 self parking per daily was reasonable. Starbucks onsite was just ok. My iced matcha latte was not made the same way at a regular Starbucks. I wished mouthwash was an included amenity. Overall, a great hotel, ...

«Nice room with an artificial fireplace that added an elegant aura to the room. We had a descent view of the mountain top. Sightseeing opportunities were within walking distance. Paid parking was convenient at hotel. Excellent staff (Brianna) made trip memorable. The hotel restaurant's Chefs made some delicious food.»

«Bed was very comfortable.»

«Koselig rom med balkong over elven. Hyggelig staff. »

«Family based review- room and hotel were clean. Water slides and pool were a kid favorite but COLD, it’s not heated so spring break time after hour and half of swimming kids were done. No extra towels in swimming area and we were a family of 5 in our room. Could not reach the front desk despite attempts to call during our stay from room. Every we went to desk either they were on the phone or helping another guest. Our kids are little so they were able to share a towel after bath so my suggestion ...

«Very nice comfy rooms»

«Gteat hotel! Breakfast was very good. Convenient to everything. Plenty of parking. Staff was great! »

«Property was nice and clean. Quiet but within walking distance of downtown Gatlinburg. Parking is not great with additional cost to park on their property. Breakfast was what is expected, nothing fantastic but convenient to an early morning breakfast without leaving the hotel. I was well satisfied with our visit.»