We left this stay very disappointed, with serious safety concerns as a family with children. During our stay, a low window pane at child height broke when accidentally knocked and shattered into large, sharp, jagged pieces. It did not appear to be safety glass and, in my view, posed a real risk of serious injury to a child. This was especially concerning in a family holiday property, which also appeared to lack basic visible safety features despite having a wood burner, including no smoke alarms or carbon monoxide detection. We reported the damage honestly and promptly, yet there was no welfare check and no meaningful communication for around 2.5 weeks, followed by an unexpected damage charge. Guests should be aware that if any damage occurs, the host may pursue a charge directly to your card. There were also other issues. The balcony had a lovely view, but the overhanging roof meant there was very little room to stand and enjoy it properly, despite this being one of the main reasons we booked. The main bedroom is accessed through the children’s bedroom. The children’s room had no curtains on the windows or glass door. The bathroom glass was not frosted, so nearby chalets could see straight in unless the shutters were closed. There were also very few sockets, and the TV wiring ran via an extension cable along the ceiling, which felt odd. The area is lovely around the chalet but advise families to be aware of the issues we found.