Reiser til Kazanlak

The receptionist was very kind and accommodating. We had a small incident, and after sharing with her, she went beyond our expectations to make our stay comfortable. I can’t say enough how caring she was. The rental of golf equipment was a bit pricey, and I would have expected to have a bit better price for guest of the hotel, but that wasn’t the case. Of course, for longer stay, it is worth getting your own equipment. However, for us, it was unexpected decision to visit, so no gold equipment planed in advance. It is truly lovely place to spent some quality time with family and friends in otherwise hot weather elsewhere in the country. Perfect place to escape the heat with some perfect mountain view.

Beautiful place to stay! One of my favorite hotels near Bansko with astonishing view of Pirin. The restaurants on the main street need improvements!

We had a wonderful stay at this hotel. The staff were very friendly and welcoming throughout our visit. Our room was clean, and the bed was exceptionally comfortable – one of the best hotel beds I've slept in, which is not something I often experience. The breakfast was excellent, with a great selection of both hot and cold dishes. The atmosphere in the hotel was pleasant and relaxing, and the rooms were very quiet. We didn't hear any noise from the street or from other rooms, which made for a great night's sleep. We also treated ourselves to a massage at the hotel's spa, and it was one of the best massages I've ever had. It was truly relaxing and a highlight of our stay. On our second evening, we had to change rooms because the automatic curtains in our original room kept opening by themselves and couldn't be closed properly. The staff handled the situation quickly and moved us to another room of the same standard, which we really appreciated. Overall, we had a great experience and would happily stay here again. Highly recommended! ⭐⭐⭐⭐⭐