Hoteller nær Serenity Cellars

«Our stay was made so lovely by Lucy. The bed was so comfortable and the room was perfectly quiet.»

«Sheets had stain on them. Pool was great. Staff could have been more helpful.»

«The staff, especially the front desk, was excellent. Breakfast was good, but hit and miss, with regard to the hot food. It was often out. Waffles, cereal, and dry items were plentiful. There was more noise between rooms than usual, but not enough to keep us awake. Just lots of heavy stepping above us. Bathroom was clean, but strangely designed. Very hard to reach the toilet paper, as it’s actually behind you. Location in Helen was very convenient. Overall, we would stay there again.»

«Wish the breakfast was a bigger deal, but I it was as advertised. Huddle House next door also.»

«Breakfast»

«Definitely would stay again. Somewhat outdated but definitely comfortable.»

«Clean, good breakfast, centric and spacious room for a family of 5»

«A great place to stay with excellent service.»

«Plus: big rooms, suitable for families up to 4, easy parking, walking distance to restaurants downtown, laundry room, good beds, refrigerator, usb chargers, coffee to go at reception. Minus: room needed a rehab, hooks loose / fell down from wall, no change of towels, breakfast below medium standard, impossible to reach reception on email or telephone in advance, expencive, did not accept corporate price.»

«The manager was by far top notch I have stayed many places across nc sc and Georgia and never met a nicer manager. Staff was great as well.»

«The room was clean wen we first arrived, but after a while the bathroom started to smell like sewage. The sewage smell was on and off, and was so bad when it was on that we did not even want to open the bathroom door or be in the toilet/shower area. When we said something to the staff, we were told that they did not have a problem in our room before, they had in the 2 other rooms, one being the room next to us. She said she would inform management to make a note of it. So this seems to be an ...

«Connie checked us in and took great care of us. She let us check in a couple of hours early. She pointed out the good and bad places to eat in town. She saved us $10 a day in parking fees by letting us park at their sister hotel closer to the heart of downtown Helen. The deck area by the pool was a great place to watch the sunset as it is perched on the edge of the parking lot with great views of town. The City Park is walking distance across the street as well as restaurants and gas stations. ...

«Front desk staff were wonderful»

«Ok... So there's definitely NOT a pool. It's was as low end as it gets ... Like, we walked outside and found a bullet on the ground right outside the door. They double booked the room, so someone else had keys to our room.... »

«Me encanto un lugar muy bonito»

«very unclean staff unfriendly pool gross and very hot can't breathe in there frig had mold shower curtain had mold trash everywhere in the yard»

«It was quaint and very cozy. Like you would expect up in the mountains. Our room was very quiet.»

«Bad service. Request for non-smoking but gotten a smoking room. Ask to change room but they don't want to help.»

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