Hoteller i Santa Cruz del Seibo

«The room was amazing and the staff made sure everything we wanted was taken care of»

«Best experience ever »

«The property, beach, and kids club were amazing. Be careful booking on expedia. We booked a preferred ocean front swim out with two double beds. Apparently this room doesn't exist. When we got there we were put in a room with a King size bed and a pull out couch. We made it work but that is not what we booked. The room was also the farthest room away from the preferred club. Again we made this work but was not what was booked. This isnt the first time somwthing like this has happened to ...

«Could have been more professional entertainment in the evening, very nice hotel and good food»

«The food, staff, and customer service are horrible at this hotel. They require you to make reservations for all restaurants through an app that doesn’t work. You can only make 2 days of reservations and can only make them once you are on property. Concierge staff are the worst - rude and unhelpful! You can’t swim in the ocean (actually a bay) because of the murky water with tons of jelly fish. Spend less money and stay at a much better place like Secrets or Dreams (right down the street). The ...

«Excelente servicio y staff»

«Horrible experience! The rooms are in pretty bad condition. Food is disappointing. The service is a joke! »

«Clean room. Great staff. Great butler. Great food»

«Restaurant excellent »

«Stayed 10 days. Overall friendly and service minded staff. Rooms are clean, but took all day before they cleaned them and they would enter the room after a short knock. Great activities for everyone. Food quality was decent - some restaurants had a long wait. Overall very happy with the stay and great value for money!»

«Very clean rooms and bonus the hotel is almos new less than 2 years The staff is always nice The pool area is very clean but and this is a huge but there’s almost no umbrellas in the pool area which is really needed The beach area is the same almost no umbrellas but at least you have all the Palmeras for shade They should invest a little more in putting more shade in the pool The food is good and there’s a lot of options to choose My teenagers had a great time I loved that they had sports ...

«Very good food, great beach »

«We loved it! Beautiful beach. Great pools and bars. Lots to do»

«Great »

«This is our second stay at Hacienda Cucuyo. It is such a hidden gem overlooking Samaná Bay. It has a limited occupancy which makes it perfect for a retreat style stay. It is quiet, comfortable, and very connected experience. Daniela is an absolutely terrific hostess! She welcomed us warmly and is the perfect host as is Victor and the rest of the staff. Our only complaint was the tiny ants that showed up in our luggage and bed on the first night do to our ground level apartment and the rain the ...

«Great trip. Staff is wonderful »

«The property is beautiful. I would recommend springing for the xhale club. Our host, Alexander was extremely helpful and fulfilled any requests within minutes. If you are able to go to Sofrito on a night when they are serving the Dominican menu, it was delicious. The room was clean and our swim-up was on the opposite side of the property, which was nice and private and quiet. But if you’re looking for the party, there are always activities going on at the main Freestyle pool. We thoroughly ...

«Quiet, peaceful. Excellent breakfast »