I stayed at Royalton Chic Punta Cana from Dec 25–Jan 4 with my partner, and overall we had a fun, easygoing stay with a few quirks along the way. The resort leans a bit more tired chic than full glam these days, but the service really helped balance things out. Johnny, our butler and highlight of the trip, handled everything from restaurant bookings to sourcing medication with calm, friendly efficiency. Staff across the resort were upbeat, helpful, and kept our room spotless — complete with adorable towel art that honestly had more personality than I did before my morning coffee.
The vibe was relaxed and never too wild. Evening entertainment was fun, and daytime activities (especially the foam parties) were great to watch from a safe, dry distance. The buffet had tons of variety, and the spa was a standout — our couples retreat with champagne, exfoliation, massage, and facial was pure bliss.
Of course, a few quirks: the resort is showing its age, upselling was constant, and our room had some “character” — a dead landline, inconsistent hot water, a broken TV (quickly replaced), and no outlet on one side of the bed, which led to a very creative extension‑cord solution. The hot tubs at both the pool and spa were out of service, and shade/loungers were limited at peak times.
Overall, a good stay with great service and a chilled vibe — just expect a mix of comfort with a few quirks along the way.
