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Anmeldelser av Hilton Garden Inn Rome Airport

4 out of 5
Hilton Garden Inn Rome Airport
Via Vittorio Bragadin 2, Fiumicino, RM

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 437 av totalt 1093 anmeldelser." "
Rangering på 8 − Bra. 301 av totalt 1093 anmeldelser." "
Rangering på 6 − Grei. 193 av totalt 1093 anmeldelser." "
Rangering på 4 − Dårlig. 89 av totalt 1093 anmeldelser." "
Rangering på 2 − Forferdelig. 73 av totalt 1093 anmeldelser." "

8,6/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Erlend

Bodde her 1 natt i juli 2023

4/10 – Dårlig

Per Allan

Reiste med familie
Likte: Renhold
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Sven

Bodde her 1 natt i april 2023
Svar fra Hilton Garden Inn Rome Airport den 25. apr. 2023
Dear Sven thank you for sharing your great ratings! We are really glad you found everything to your liking.Grazie mille

4/10 – Dårlig

Torbjørn

Reiste med familie
Brukte over en halv time på å sjekke inn
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with nice and clean room.
Bodde her 1 natt i april 2024

8/10 – Bra

Jeff og Tampa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is close to the Rome airport with shuttles to and from the airport every 15 minutes. It is a haul to get to any of the sites in the old town of Rome and transportation to the old town is tougher to arrange.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast is fantastic!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Beverley

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I had originally thought that the staff was extra heloful. It turns out that they did not follow through with an issue I had with them accepting a parcel for me from a delivery company. The front desk refused the package a number of times when it arrived for me. I initially spoke what someone who seemed to be very helpful and wanting to help. Then. No response from my emails. A second manager began helping and she was suddenly not available. A third manager said she was going to assist me. It’s now been a day without a response. I expect far more than this from the Hilton. I doubt I will ever see my somewhat valuable parcel again. Mistakes can be made but their assurances to help were empty promises.
Bodde her 1 natt i april 2024

8/10 – Bra

Ane

Reiste med familie
Likte: Personale og service
The shuttle to and from the airport is a city bus - not a shuttle- and is not equip to handle luggage. The drivers drove too fast in general but especially around corners and luggage would be moving or falling within the bus. You needed to stand with your luggage and then you were bound to lose your balance as a result of the manner in which the driver was driving. Terrible experience.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Donato

There was no reservation for us when we got there! And no space available.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great easy spot for flying out of Rome
Bodde her 2 netter i mai 2024

6/10 – Grei

Laura

Likte: Personale og service og overnattingsstedets bygg og tilstand
The bed was very uncomfortable. The carpet in the hall has come apart at each seam. The tv is very limited for English speaking customers. They had six English stations and only 3 worked. All were news channels.
Bodde her 3 netter i mai 2024
Svar fra Hilton Garden inn Rome Airport Team den 22. mai 2024
Dear Laura, thank you very much for being our guest and for taking the time to share your comments.We are sorry to learn that you were unhappy with the room assigned during your recent stay at our Hilton Garden Inn Rome Airport.We apologize if you felt uncomfortable with this room and we hope we can have another opportunity to better address your preferences in occasion of a future stay with us.Kind regards

10/10 – Utmerket

Tom

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Coffee center could be maintained better
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Olga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelent
Bodde her 1 natt i mai 2024

6/10 – Grei

Daina P.

Reiste med partner
Likte: Renhold
The property looked old, the staff was kinda helpful, some of them were a little rude.
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 21. mai 2024
Dear Daina P. thank you for recently staying with us and for sharing your comments.We are sorry the overall experience didn't exceed expectations.We truly hope you will give us another opportunity to better assist you in the future.Kind regards

6/10 – Grei

Jose

Likte ikke: Personale og service
Nosing and room not ready
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 22. mai 2024
Dear Jose, thank you for choosing to stay with us during your recent visit in Rome Fiumicino. We are sorry we did not exceed expectations and for the waiting occurred whilst cleaning and setting the room ready for your stay. Although our check-in time is advertised from 3:00pm, We are glad we've managed to grant you access to your room well before that time. We hope to welcome you back in future and regain your trust in our hotel.Best regards

8/10 – Bra

Josh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Issue regarding claim that I had two rooms booked.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a great hotel if you need to get from or to the airport. But that’s the only reason to stay here. Not close to anything and a mediocre dinner with no alcohol costs $63€. That’s just robbery!
Bodde her 1 natt i mai 2024

6/10 – Grei

megumi

Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 21. mai 2024
Dear Megumi, thank you for sharing your ratings. We are sorry if we did not exceed expectations on this occasion.We hope we will have another opportunity to welcome you back and better assist you in the future.Grazie mille!

8/10 – Bra

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel. Very clean. Close to airport. Shuttle service to airport every 15 minutes. Dining within. Grass needed mowing and weeding.
Bodde her 1 natt i mai 2024

8/10 – Bra

Joseph og Round Rock

Reiste med en gruppe
Likte: Renhold og personale og service
Very nice but a bit expensive
Bodde her 1 natt i mai 2024

8/10 – Bra

Prisma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Caitlin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really liked the shuttle to the airport, runs every 15 mins. Water pressure was terrible in the shower. Served its purpose for us.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Bob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Air conditioning not working at room correctly
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 20. mai 2024
Dear Bob, thank you for staying with us and sharing your comments. We are sorry to know you were not happy with the room temperature. We have shared your feedback with our team to investigate and resolve the matter where necessary. We hope we will have another opportunity to regain your trust and welcome you back in the future.Kind regards

10/10 – Utmerket

Marsha

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was great for an airport hotel very quiet and clean. Great breakfast.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bahar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were pleasantly surprised at how nice this hotel is. The price was very good and the restaurant was excellent!! Really the food was do good. I definitely would stay there again
Bodde her 1 natt i mai 2024

6/10 – Grei

Lance og St Peter Port

Reiste med familie
Likte: Renhold
Basic but comfortable and fine as an overnight stay.
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 20. mai 2024
Dear Lance, thank you for staying with us and sharing your experience. We are glad you found your stay to your liking and we are looking forward to welcoming back at our hotel in the future!Kind regards

10/10 – Utmerket

Darren

Likte: Personale og service
Very close to the airport, with a free shuttle
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Debbie

Reiste med familie
Clean and staff a friendly
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jenny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel room is very big and spacious
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good breakfast. great service to airport
Bodde her 1 natt i mai 2024

10/10 – Utmerket

MARIA CRISTINA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent option when you have an early flight from Fiumicino. Good restaurant. Quiet rooms. Free shuttle to and from the airport, right on time.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lynda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place to stay for the airport & train station! Front desk staff were super kind & helpful!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

David

Likte: Fasiliteter
So-so pillows
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean and comfortable. Dining room had a good selection in the breakfast buffet and we enjoyed the two dinners we ate in the dining room as well. Shuttle was convenient to and from the airport.
Bodde her 4 netter i april 2024

8/10 – Bra

Molly

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Convenient for airport. Short staffed in restaurant so long waits. Desk staff not overly friendly.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Totally satisfied
Bodde her 1 natt i mai 2024

6/10 – Grei

Stephen og Littleton

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Did not seem to be outfitted for American travelers. There were no wash cloths provided, no microwave, no explanation as to how the lights work (you have to insert your room card into a device), very limited tv use selection, and room had all hard surfaces, like a Motel 6.
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 20. mai 2024
Dear Stephen, thank you very much for staying with us and sharing your comments. we are sorry the overall stay did not exceed expectations. We have shared your comments with our front desk team as we continually work to improve our service. We hope to have the possibility to serve you better on the occasion of a future stay.Best regards

10/10 – Utmerket

Linda og Colfax

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hilton Garden Inn is located on the shuttle bus route, which runs continuously 24 hours daily, so getting to the airport is easy. Our room was pleasant, attractive, and the bathroom was very nice. Our breakfast was good, and our dinner was excellent.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bonnie

Bodde her 1 natt i mai 2024

8/10 – Bra

Heather

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel offers free shuttle to/from the airport. 24 hours a day, every 15 minutes. Do not get scammed by the taxis/ubers or private drivers like we did!!! Lobby bar and restaurant are lively and have great food. We were happy.
Bodde her 1 natt i mai 2024

8/10 – Bra

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient to airport
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Zackary

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 13. mai 2024
Dear Zackary thank you for staying with us and sharing your ratings. We are sorry to know the experience didn't exceed expectations on this occasion. We hope to have another opportunity to better address your needs in the future. Kind Regards

10/10 – Utmerket

Kirby

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the fact that the property was close to the airport and there was a free shuttle every 15 minutes. The staff was very accomodating and stored our luggage while we enjoyed our last day in Rome. The restaurant was very good.
Bodde her 1 natt i mai 2024

8/10 – Bra

Sandrine

Reiste med partner
Likte: Renhold og personale og service
Great airport shuttle service
Bodde her 1 natt i mai 2024

6/10 – Grei

Erik

Likte: Renhold, personale og service og fasiliteter
Rooms are clean and nice. The hallways made you feel you were staying in a budget motel. The carpet was bad
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn Rome Airport Team den 13. mai 2024
Dear Erik, thank you for sharing your experience. we are happy you found bedrooms and cleanliness to your liking.We look forward to welcome you back in the future at our hotel.Grazie mille

8/10 – Bra

ivan og Huntington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were Pleasantly surprised that it was impecably clean and that the food was good for an airport hotel. The shuttle service is a winner and the desk staff are efficient and affable. Being able to get a good night sleep in a really comfortable, clean bed was a godsend. Keep up the good work. I would come back any day.
Bodde her 1 natt i mai 2024

8/10 – Bra

Jose Renan og North Las Vegas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I wished this hotel had provisions for elderly and disabled travelers. We were checked into a room far from the elevator. There were no bellboy services. It was a long walk while dragging two large luggages. THE GARDEN RESTAURANT WAS THE BIGGEST PLUS. The food and service was excellent!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

KATHLEEN og Deer Park

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bill

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was extraordinary and spacious. The food in the restaurant was exceptional
Bodde her 1 natt i mai 2024