Hoteller i Rocky River

«A tornado hit, we were out of a room...personal belongs locked up. VERY BAD EXPERIENCE. No control of mother nature. SRAFF was amazing»

«Amazing hotel. »

«My stay was okay for a last minute booking. The front desk staff were excellent and extremely helpful! The room was clean for the most part. The bathroom could offer more amenities like toothbrush and toothpaste. Also the tub wouldn’t drain while I was showering and I thought it would overflow. The hotel restaurant was okay. You have to wait to be seated and we were basically ignored by 4 servers as we waited for 10 minutes. It wasn’t until I attempted to seat myself that a server that was ...

«The rooms were clean and staff were really helpful especially at breakfast time because we travelled with kids there were lots of options to choose from. The pool was also really nice»

«Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either.»

«Breakfast (pancakes) were freshly made and tasty. Syrurp was warm as expected. But menu offered 3 pancakes for $12 and I was given 2 pancakes for $10 (25% increase in price per pancake). I also asked for dine in and was given a take out container. I had to request a plate and silverware for dine-in»

«Alberto at the front desk was very helpful!»

«Outdated rooms. Horrible sofa bed. Good size unit. Good location. Ok pool. Good breakfast.»

«Room was nice and clean»

«Great stay and service. Thank you!»

«facilities and staff all very good. excellent water pressure in the shower. Negative is toilet paper to thin»

«Everything around easy to get there alot of stores fast food »

«The staff was amazing and very helpful. Breakfast was delicious and room was flawless»

«La ingiene en la piscina era horrible líquido agua sucia en la la piscina el techo dañado y el gim también »

«We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean, ...

«Det er alltig veldig trivelig å komme til et helt nytt hotell med smilende og forekommende betjening.»

«All good»

«Nice staff. OK room. Door had to be pushed hard to shut. Some wear and tear in room and not enough kitchenware. In example only one cup, 3 glasses, and 4 plates. Cleanliness was OK, could be better (Staines in ceiling, bathroom door ++). No daily cleaning. Pool looked dirty with foggy water. Expensive, but so were other hotels nearby. »