Hoteller i Westlake

«We enjoyed staying here. The indoor pool and hot tub was great for the family. Staff was very nice. Breakfast was hot and fresh as the coffee was too. Would definitely stay again! »

«Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland. »

«We didn’t eat breakfast or use the hot tub or pool. It is an older property. No charging stations on the lamps or tables so be sure to bring a block for chargers»

«Great reasonable establishment »

«I don't eat breakfast but it appeared okay Would like for morning front desk help to be more courteous.»

«Sofa bed was worn down to the springs. Closet door fell on my son. Not clean »

«Had a clean, spacious room with a great location. Everything was easily walkable. I do wish there was a rear entrance to the hotel - getting to the parking garage requires walking all the way around the hotel to enter and exit. Good experience overall and I would absolutely return. »

«Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here.»

«The whole place smelled smoky and damp. There was NOT breakfast. Booked a room with one queen bed, was given a room with two double beds. There wasn’t a drain stopper in the tub and the clerk said they don’t have any. »

«Horriable»

«Bartender was best I've ever seen»

«Every staff member that we interacted with was beyond friendly and helpful! Offers a wonderful breakfast selection!»

«I loved the ease of check in and large bathtub in my suite.»

«Had a great stay. The lock didn't work well on my room, so they immediately moved me to another room. Excellent service. Breakfast was great and plenty to choose from. I highly recommend this place. »

«We only came to this hotel for the pool just to find out it was closed. 4 hour drive for nothing. Couldn’t get a refund. The area is so scary. Everything is abandoned around. The buildings had the windows shot out. definitely didn’t leave the room until it was time for us to go home»

«Place was fine. A little dated and with all such properties, the carpets had that old smell. Room amenities were fine.»

«The property was extremely clean at any standard. It was easy to check in and free parking. The rooms were spacious the HVAC system worked. Plenty of hot water comfortable bed clean sheets workable TV with plenty of channels. Big shower refrigerator microwave. Closet sofa, desk with chair, safety lock on the door, hair, shampoo and conditioner and shower gel two free bottles of water chilled in the refrigerator. You won't be disappointed. It's not luxurious, but clean and comfortable.»

«No phones in the room and wasn’t informed of this before they gave it to me. Ordered breakfast room service and never received it. Told manager and nothing was done. Very disappointed in my stay there, however the bar and bartenders were excellent. »

«I will never stay here again»