Hoteller i Ridge

«Brown water in the shower and tap. Traffic noise very loud through the night»

«I appreciated the ice and convenience to everything.»

«They forgot to clean our room the second night we were there so we had dirty towels in our room all day garbage, and had to go to the desk to get stuff for the next day cause we were checking out. The front desk, staff apologize, but we were not compensated at all.»

«The staff were helpful and courteous. The hotel room was clean and the beds comfortable. Has free breakfast, but didn’t partake, but it looked good, and the coffee was good, which I had. Definitely would stay again.»

«This is not a hotel. The room is clean, but it is extremely noisy. Room 1 is located directly above a billiard bar, making it very difficult to rest. There is no reception and no parking available. Overall, there is a lot of noise and the experience was disappointing.»

«Staff was very friendly and helpful. Dinner and breakfast were very good. Close to Port Jefferson»

«The room was very clean and very big. Plenty of towels, pillows and blankets. Staff was very friendly at check-in. The location was very convenient right off the LIE. The area had restaurants, Starbucks, and a Walmart. There was an outdoor patio for grilling and a fire pit. The breakfast in the morning had a good selection -fruit, cereal, baked goods, yogurt and more.»

«This place needs a total rebuild. Absolutely disgusting room. Carpet ripped, baseboard modeling hanging off wall, bathroom door would not open all the way and worn furnishings.»

«The hot tub was the best part but the lock didnt lock and that was nerve wracking »

«Room was very clean, but the sheets smelled like bleach. Very strong.»

«The place was more like a cheap motel than a hotel wouldn’t recommend it will not return»

«I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage»

«The place looks kinda nice in pictures, but in reality i got a room with a broken "hot tub" that when i turned it on spit out bugs and there were dead bugs on the floor. I decided to leave and stay somewhere else. Maybe i was unlucky in the room but I would stay far away from this place.»

«It was fine. Honestly, this hotel was WAY overpriced. Pretty much on par with any Quality Inn or La Quinta type of hotel, but they charge 4-star hotel prices. The room was very basic. They gave us free snacks in the room, which was nice -- but certainly not worth paying close to $500 a night. We paid that price for a gorgeous boutique hotel in Manhattan, and this place wasn't even close to being that level of hotel. The "fitness center" was a tiny closet of a room with no windows, a couple of ...

«Our shower did not work. We either had scalding hot water or ice cold water. Mixing valve was not working»

«The hotel and rooms are really nice. There is just no service. No one by the pool the bar is closed. They need more staff and then it would be great. Also, music by the pool would be nice. There was no vibe and a little boring. I went on the weekend and it should have full staff.»