Hoteller nær Regal Virginia Center

«Frankie at check in was very accommodating. The room was clean but drain in bathroom sink was slow to drain and one of the seat cushions had slits in the fabric which was reported to from desk.»

«Good»

«You should at least have coffee in the lobby for guest»

«They let us have our goldendoodle, they were quick to accompany us when we asked for a ground floor room. Very nice safe area to walk our dog at night.»

«We booked a Handicapped room. It wasn't very well set up for a handicapped person in a wheelchair. As were most of the hotel rooms on this trip, this room was for a person whose 'handicap' was, perhaps, that s/he had to use a cane. Compare that to an amputee in a wheelchair. I asked when making the reservation that the ottoman be moved; it wasn't and it caused a problem. Getting the wheelchair between the bed and the TV table was another problem. It seems that what hotels think ...

«I left this hotel so damn itchy never again»

«Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place»

«The property is very new. The area around it near the Henrico convention center is very new and construction is ongoing. Thus, the parking area is confusing. I am sure it will quickly improve as the improvements are completed. Breakfast was good with eggs and sausage/bacon included. I would return.»

«I LOVE IT BREAKFAST WAS GOOG STUFF WAS GOOD JUST LOVE THE CLEANING»

«The staff was very friendly and the hotel room was very clean!»

«Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.»

«The staff were great, especially the friendly man who maintains the great breakfast area. However, we did have some issues. Some outlets in the room didn’t work, the TV system was confusing to use, the hairdryer was melted, not enough towels, no shampoo. All in all, the stay had minor issues and the staff was welcoming and great.»

«Great breakfast.»

«The staff were amazing and so helpful! This particular property has a split indoor/outdoor pool feature that my kids did enjoy. It also has complimentary breakfast and dinner options with an added bonus for adult guests 21 and older (wink). All around, everything was a great first-time experience for me because I had never stayed with this chain before. My room was spacious with gorgeous views. And my room was immaculately clean. Definitely will seek them out wherever I stay from now on»

«Hotel was very friendly, and staff was super helpful»

«The property was well maintained and quiet. The breakfast was excellent with staff continually ensuring the area was clean!»

«staff are friendly and the rooms are clean breakfast need improvement»

«First of all two other members in our party having different rooms both experienced terrible pre-cleansed room service. One had a dog’s feces, still remaining in the room, and the other had inappropriate stained sheets still on the bed matting after a second request to move. It was still not relieved. That is the first night for their experience the second night of my experience, which is actually more troubling. Was that I encountered someone having the ability to use their hotel room card ...