Hoteller nær Henrico Sports & Events Center

«Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. »

«Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.»

«We love staying here»

«Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d ...

«The hotel is really well located with restaurants and shopping close by. »

«The staff was friendly, and the full kitchen was nice, and it was in a convenient location, but that was it. The ENTIRE property smelled heavily of weed and they put an air freshener in the room, but it didnt help much. We tried to turn the AC on hoping it would help and it made it worst as it was very musty. The cabinet in our kitchen area was broken, the toilet seat was broken. There were some very questionable stains on the curtains. It did not feel worth the price we paid at all. It was also ...

«Room was super clean, the check-in co-worker was very efficient and kind, and the area and hotel in general were quiet and comfortable. Was a nice surprise to have a free hot breakfast included. We would absolutely stay here again!»

«Quiet, good size room, nice staff. »

«The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table.»

«It was safe clean and didn’t here much from the neighbors so quiet too»

«old property, not enough tower, my husband tried to call front desk for extra tower, the phone in the room didn't work.»

«Okay but sheets are thin and feel synthetic. Breakfast okay but yogurt from a machine stating it included real cane sugar....?»

«Staff were exceptional»

«Yes / pool NA . Breakfast - would have preferred eggs not to have meat »

«Was great and friendly staff»

«This property is more of a residential hotel than for one night guests like i was. »

«Room felt like a basement, shower was broken and leaking, no one was there to check us in and breakfast options were inedible! »

«The desk clerk was amazing! She understood the logistics of how to place guests. Children and pets in designated rooms and having people traveling solo or couples on the upper level!!!! I usually have to request this but this 20 plus year hospitality veteran knew this! I was extremely impressed! »