Hoteller i Glen Allen

«We loved everything about our stay. It was fantastic!»

«A»

«Lovely B&B»

«The cleaning ladies were angels and the front clerk was very kind, funny and helpful.»

«We checked into our room yesterday afternoon. Then we came back around 11:30pm and couldn't get into the room so asked the front desk for help. Front desk walked to the room with us and opened it. SOMEONE ELSE WAS ASLEEP IN OUR ROOM! Front desk said they double booked it. I called today asking for a refund, and guy at front desk acted like I was crazy and didn't even say sorry. He did provide an email for the manager, who I messaged today.»

«Good»

«They let us have our goldendoodle, they were quick to accompany us when we asked for a ground floor room. Very nice safe area to walk our dog at night.»

«We had a terrible night. First, the air conditioning didn't work. We asked for help, but the staff member told us that was just how it was and that there were no other rooms available. She then brought out two dirty fans that looked like they belonged in the Paleolithic era. We told her we wanted a refund, and—as if by magic—a room suddenly became available. We went in, and my son and I—exhausted—took showers. Just as we were settling down to rest, my son screamed; there was a protruding piece ...

«Property is becoming run down, and not cleaned or maintained well. I stayed in two different rooms over eight days, and visited friends in other rooms. In the first room there was mold in the refrigerator and around the shower. In the second room the shower curtain was mildewed, there was mold around the shower base, and a cockroach on my fourth day. On three separate occasions the cleaning staff didn’t pull the door shut all the way so the door was left open most of the day. The area around the ...

«Excellent service and Excellent care!»

«Tiles loose in bathroom. Shower didn’t fully come on. I felt like I was taking a shower and bath at the same time as faucet kept running. Shower curtain was torn. Tv was working. I finally realized it was unplugged for whatever reason.»

«-Cleaning was not provided the entire week -Towels were not changed when we arrived from previous guest. -Elevator was out of order for portions of the trip -Smell (smelled like weed or spoiled flooring) -Key cards (were constantly deactivating) -Sticky floor -Shower noise (a screeching high pitched noise) -Cold hair dryer -Broken faucet - Out or order business center»

«It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.»

«Breakfast good staff friendly»

«Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place»

«No complaints! Everything was clean, breakfast was good quality and staff was friendly.»

«The room looked like it was recently refreshed with new paint, but the painting and drywall work was extremely poorly done, looked like a 10 year old child did the work. There was a coffee maker in the room, but no coffee cups. There were 2 towels in the bathroom, one regular sized one and one hand towel. Not sure how 2 grown adults are supposed to use these towels. I do not recommend using this hotel.»

«Roaches and mold smell in the hallway»