Hoteller i Glen Allen

«Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. »

«The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table.»

«We booked the king suite. Absolutely amazing stay! From start to finish! Must find a reason to stay longer! Could only ask for firmer pillows on the bed. »

«This was not our best hotel stay. Family of four with two adults and two young children. Room size and layout was good. But the hotel was clearly understaffed. We requested housekeeping service and it did not happen during our stay. Elevators were broken (one was broken the entire trip and one worked off and on), trash overflowing. The shower temperature control would not work. My husband had to find a trick where he turned the shower on, and then off until the correct temperature was found. It ...

«Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.»

«I did not have a exhaust fan in the bath room, the desk phone was not working. Maid Service was very slow. Otherwise the Breakfast was nice. The front desk staff was very professional as well.»

«The hotel is dated and sorely needs to be renovated. In our room, the bathroom floor tiles were broken and completely loose from the floor. This is a safety hazard, on top of looking terrible and being impossible to clean. The hotel carpets were brown, but still managed to look dirty. We went to look at the pool, and it looked like scum was floating on top, and there was hair floating in the hot tub. In the fitness room, the majority of the machines were out of order. Outside the hotel were lots ...

«Great and clean rooms »

«The hotel is really well located with restaurants and shopping close by. »

«Average hotel stay. Nothing special. Fine for one night stay. »

«Not needed»

«Great hotel for the price:)»

«El cuarto limpio no cucarachas y el parqueadero siempre vacío »

«Hampton Inn was always my first choice for short stays when on a roadtrip. However, i have noticed that the accomodations have been more and more disappointing of late The frontdesk staff was great and the breakfast was as good as always. It was the room that was disappointing. The shower had a corroded ceiling tile, the bathroom sink backed up, one of the outlets didn’t wiork and the room was never made up.»

«Very inexperienced bartenders....drinks were terribly made and slow service. Other than that it was excellent »

«Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice! »

«Property was average. Bed was not too comfy and they booked our room before we got there so needed to downgrade for practically the same price. Staff was not available at times but not a deal breaker.»

«During our stay at Comfort Suites Innsbrook - Short Pump, we found bed bugs in the rooms. Two of our employees suffered bites on arms and elbows. We have reported this to Expedia and the hotel and are currently awaiting resolution. We hope the hotel addresses this issue promptly to prevent harm to future guests.»