Hoteller i Glen Allen

«Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. »

«The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table.»

«Great spot. Love the breakfast. Staff could not be nicer! »

«The air conditioning unit was very nosey. The tv we couldn’t get to go to Chanel’s, the bathroom seat is too low for someone that has issues. The pillows are to soft and bed felt slanted to wall that your head was down. The buffer breakfast was good»

«Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.»

«The staff members at both check in, and check out were super pleasant and very heplful. Great job! Convenient to north Richmond area, and I-95.»

«Good»

«Great and clean rooms »

«Comfy bed»

«Very slow internet, no gym, no towels at pool, bathroom floor was dirty. Women working at desk were completely uninterested. One was on her phone the entire time. Customer service was not their focus.»

«Great hotel for the price:)»

«Awesome»

«Very inexperienced bartenders....drinks were terribly made and slow service. Other than that it was excellent »

«The hotel needs an update immediately, management told me they will not be getting a renovation for another 2 years. The lamps had rust on the brass, the floor lamp shade was broken, it smelled like water damage and the bathroom ceiling and walls was severely stained, chipped of old paint. The location is nice but very disappointed to see I was staying in a undercover Super 8 motel.»

«Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice! »

«The gum is in the same room as exercise equipment and was very noisy»

«During our stay at Comfort Suites Innsbrook - Short Pump, we found bed bugs in the rooms. Two of our employees suffered bites on arms and elbows. We have reported this to Expedia and the hotel and are currently awaiting resolution. We hope the hotel addresses this issue promptly to prevent harm to future guests.»