Hoteller nær Playa Esmerelda

«Great place! Impeccable grounds, and staff! We love Gloria the waitress at Hiroshi!! Food was spectacular!! And the amenities were outstanding, highly recommend!!»

«Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!»

«Dentro de todo el hotel bien, solo que no me gustó el mesero de lentes que está en el restaurante mexicano Frida por qué es grosero y no brinda buena atención a todos los clientes sólo con los que le conviene pero si estás pagando por un servicio el trato debe de ser parejo»

«Omar at the pool service ( drink service ) was awesome ! Great service and hard working. Martin at the Cocomar restaurant had very good service and very friendly!»

«Es un lugar apartado muy bien localizado con buen espacio, son muy amplias las habitaciones, lo recomiendo ampliamente»

«Friendly staff, clean room, nice place»

«No internment no music to dance drinks so expensive and no alcohol taste at all is a very all property shower either hit or cold, faucets not working properly, and when I made the reservations for this place at that time it wasn’t all inclusive, they changed a week before we arrived, I just because we’re not all inclusive they dined a water bottle for me and my husband, and that’s good we didn’t get all inclusive because it’s not worded at all»

«A hidden gem in PVR with stunning room views of the oceans and excellent service by all staff. Highly recommend!»

«Everything is fantastic as usual, but please bring back your great Mexican seafood you had back in the days… (to many hot dogs and dry burgers) And it’s definitely not the fault of personal. You just changing your concept. Shrimp tacos, ceviche and aqua chile became I little less exciting than before»

«Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried ...

«Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. »

«Buena atención por parte de todo el personal, la comida es otro nivel, los restaurantes de especialidad muy buenos, el personal siempre está atento. Lo que no me gustó es que paganos habitación club, y se tenía ciertas amenidades “exclusivas” pero vimos a gente que no pertenecía a la torre club disfrutar de las mismas amenidades»

«We loved this place. The rooms have character. Beach was lovely. We especially enjoyed the restaurant and the service. Pools and views were outstanding. There are stairs to navigate but well worth it.»

«Recomendado»

«Loved the sanctuary tower. Excellent service at a brand new resort. »

«This place is amazing! Clean room, super kind staff, infinite pools with dreamy ocean view. I 100% recommend! »

«The suite was even better than expected and so comfortable for us. The entire propterty was clean, cool, and the staff was lovely. The beds were extra comfortable and the location was perfect- close enough but not TOO close to all the fun downtown. I highly reccomend this property. »

«The units resemble more a small condo. It is centrally located in the Romantic Zone, so you can walk to all the restaurants and venues. It is a quiet area, and the reception desk is very helpful in addressing concerns. I highly recommend this place.»