Palazzo Sortino-Trono

Hotel didnt want to cancel my booking, as I wasnt able to fly to Catania due to the vulcano.

We had a very pleasant stay at this hotel. The staff were exceptionally kind, friendly, and always willing to help. They truly deserve special recognition for their hospitality, as they made us feel very welcome throughout our stay. The hotel itself was clean, well maintained, and offered beautiful views, which we really enjoyed. On the downside, the hotel is located right next to a busy main road and a bus stop. There was quite a lot of noise from scooters, cars, buses, and traffic, especially during the day. If you are a light sleeper, this is something to keep in mind. The location is also slightly outside the main tourist area, so it takes a bit of walking to reach most restaurants and the city center. It wasn’t a major problem for us, but it’s worth mentioning for future guests. The only aspect we didn’t fully enjoy was the breakfast system. We understand and appreciate the hotel’s intention to reduce food waste and operate in a more sustainable way. However, having to fill out an order form every day, decide in advance exactly what each person would eat, how much they would have, and choose a specific breakfast time made the experience feel less relaxing. In practice, breakfast often took much longer than expected because dishes were served in several rounds rather than all at once. There were also small mistakes almost every morning, with some items missing or incorrect. We think the idea itself is good, but the process could be better organized to make it smoothe