Eksteriør

Anmeldelser av Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 out of 5

Anmeldelser

6,4
Rangering på 10 − Utmerket. 1513 av totalt 5473 anmeldelser." "
Rangering på 8 − Bra. 991 av totalt 5473 anmeldelser." "
Rangering på 6 − Grei. 1013 av totalt 5473 anmeldelser." "
Rangering på 4 − Dårlig. 834 av totalt 5473 anmeldelser." "
Rangering på 2 − Forferdelig. 1122 av totalt 5473 anmeldelser." "

6,6/10

Renhold

7,2/10

Personale og service

6,8/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

marchita

Reiste med familie
Likte ikke: Personale og service og fasiliteter
The property itself is OK I guess but none of the elevators work in the workers don’t really do much to help you when you’re in need I will never ever stay there again
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Tahsheema og Irvington

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Linette Lorenzo

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Cristina

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
El hotel muy bueno para pasarlo en familia y con niños. El staff descortés. La atención al cliente pésima.
Bodde her 2 netter i mai 2024

6/10 – Grei

Alexandra

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We get there and scammed by this lady in the food court. Be ware of people that tell you “take a tour and get 140$ to use in the property” that’s a lie. It’s a 90 minute presentation you have to watch and it’s when they call you. You also have to pay $50! They should not allow this scam on property. The service was great though. They need more pool chairs
Bodde her 2 netter i mai 2024

8/10 – Bra

Shari Jo

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Likte ikke: Personale og service
Lots of construction/maintenance going on. Housekeeping starts vacuuming outsides rooms at 7 am. Pop tarts and trash under the bed from previous guests. Garbage gets taken out but no bags left for new trash.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Francoise

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved it
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Jeniffer

Reiste med familie og små barn
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Pool open late, pool bar closed on Memorial Day Weed smoking every where
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Waterpark was great! Need more lounge chairs by the pools, though.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Dayma

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 29. mai 2024
Dear Dayma,Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here at Holiday Inn Resort Orlando Suites - Waterpark, and we hope you will return soon.

8/10 – Bra

Miguel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Water park need some upkeep. Hotel overall is quite ok.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 29. mai 2024
Dear Miguel,Thank you for being our guest and sharing your feedback. While we're glad you had a great stay overall, your comments regarding our waterpark are appreciated as well. Rest assured, we continuously strive to make improvements for our guests, so we will take your constructive suggestion into consideration. It was a pleasure having you here, and we look forward to welcoming you back and exceeding your expectations in the future.

8/10 – Bra

Juany

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The stay was good but the staff service for the room wasn’t as good. We didn’t have cold water so the kids couldn’t shower properly. We notified front desk, they sent maintenance and he couldn’t do anything about it. He said he would let them know to change our room and they didn’t do anything about it. They changed our towels the third day there, they didn’t clean the room, the toilet was dirty and they didn’t put toilet paper. But other than that the food was good. The breakfast and that burger place was good. The water park was also good for the kids. We rented a cabana, you just have to wake up early and make the line to be able to get one. That was comfortable since it was so hot and we had a baby.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 29. mai 2024
Dear Juany,Thank you for staying with us on your trip to Orlando. It's wonderful to know that you enjoyed your overall experience, and we appreciate you mentioning our delicious offerings and fun waterpark. However, we regret that the service you received fell short of expectations. We'll be sure to share your feedback with our housekeeping team to ensure our high standards of cleanliness and comfort are being met. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

8/10 – Bra

Rafael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 29. mai 2024
Dear Rafael,Thank you for your positive rating. We are glad you had an enjoyable experience at Holiday Inn Resort Orlando Suites - Waterpark, and we hope to see you again soon!

8/10 – Bra

Brittany

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The walls are very thin so you can hear the people and the other room conversation. Also not enough park space and only one elevator
Bodde her 2 netter i mai 2024
Svar fra General Manager den 29. mai 2024
Dear Brittany,Thank you for your feedback. We're glad you found aspects of your stay enjoyable. However, we acknowledge your concerns about the noise and our amenities. Your comments will be taken into consideration as we continuously strive to enhance our guest experience. It was a pleasure having you here, and we hope to have the opportunity to provide you with a more comfortable and convenient stay in the future.

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Carlos,Thank you for visiting Holiday Inn Resort Orlando Suites - Waterpark. We are thrilled your stay was to your liking, and on behalf of our friendly team, we hope to welcome you back again anytime for another experience we know will surpass your expectations!

6/10 – Grei

Joanna

It did what it had to do!
Bodde her 5 netter i mars 2024
Svar fra General Manager den 28. mai 2024
Dear Joanna,It's satisfying to know that our hotel met your needs during your stay. Our team hopes to welcome you back for another pleasant experience.

2/10 – Forferdelig

Valeria

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the room vents were so dirty , you can hear everything from next door
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Valeria,Thank you for sharing your experience with us. We appreciate your feedback. However, we're concerned about the cleanliness and noise disturbances you encountered. Rest assured, we'll address these promptly and hope to welcome you back for a more comfortable experience.

10/10 – Utmerket

Yudeisy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

10/10 – Utmerket

Orquidea

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I’ve been complain is they don’t have a lot of choice for food but everything else I love it and my grandson and the family we appreciate and love this place very clean and the people so nice
Bodde her 2 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Orquidea,On behalf of the Holiday Inn Resort Orlando Suites - Waterpark team, thank you for staying with us and for your five-star review! We are so pleased to hear you had pleasant interactions with our staff during your visit, and that you found your room to be clean and comfortable. We hope to welcome you back the next time you are in Orlando!

10/10 – Utmerket

Orquidea

Reiste med familie og små barn
Likte: Fasiliteter
I stay in there so down it was the best for us to look at family. We went to this New World. Everything was so nice people very nice room clean. I love it I do it again with the family. Enjoy it.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Roshawna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
After staying on Disney property for the week, we needed an extra nights stay due to flight delays and landed on Holiday Inn. It was a great experience and I would dare to say the kids loved the waterpark here more than disney lol will def be looking into it as a primary option in the future.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Roshawna,Thank you so much for taking the time to write a review about your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. We are so pleased to hear that we could serve you well in a time of unexpected need! We pride ourselves on providing exceptional accommodations and service throughout the whole resort, so we are also thrilled that you and your children genuinely enjoyed our waterpark. Please come back to visit if you find yourself in need of a home away from home in Orlando in the future!

10/10 – Utmerket

Yilber

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super good
Bodde her 2 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Thank you for your review of Holiday Inn Resort Orlando Suites - Waterpark. It is wonderful to hear you loved our resort! We appreciate you taking the time to share your positive experience. We hope to welcome you back for another super good stay soon.

10/10 – Utmerket

Jeniliz

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og fasiliteter
Todo bien
Bodde her 4 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Jeniliz,Thank you for taking the time to share your feedback. We're pleased that everything met your expectations during your recent stay at Holiday Inn Resort Orlando Suites - Waterpark. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.

8/10 – Bra

Jorge

Reiste med familie
Likte: Personale og service
The oasis pool borders inside was dirty and the white towels in the water park are to old and small the rest of the facilities are fine
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Jorge,Thank you for your honest review. It was a pleasure having you as our guest recently, and we are happy you had an enjoyable overall visit. However, we regret that you were not fully satisfied with your experience. Your feedback about the pool and towels will be shared internally to ensure our high standards are being met and to seize any opportunity to improve. Take care, and we hope to welcome you back soon for an even better visit!

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Thank you for your review of Holiday Inn Resort Orlando Suites - Waterpark. We're so glad you enjoyed your stay! Hearing positive feedback like this motivates us to keep providing excellent experiences for our guests. We look forward to welcoming you back soon.

8/10 – Bra

Tanesha

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is amazing. There’s so much for kids to do. They can enjoy the water park. Get ice cream. Watch a movie. Play in the arcade. The rooms have a lot of space. Will definitely recommend and will definitely be returning.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Tanesha,The only thing better than knowing you enjoyed your stay so much that you'll recommend us to others is that you also plan to return for another amazing stay. Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark and for sharing your lovely review. We look forward to welcoming you and your family back for another memorable visit.

10/10 – Utmerket

Tiffani

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mai 2024
Svar fra General Manager den 28. mai 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

6/10 – Grei

Elizabeth

Reiste med familie
The idea of the water park was intriguing until you actually see it .Then it was disappointing and very crowded, no available lawn chairs and super crowded and people let their children run around like wild animals and the staff didn’t say anything till several parents pointed it out.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Elizabeth,While we always appreciate hearing from our guests, we are sorry to know you had a concern at the water park. We are constantly working to ensure everyone has an enjoyable experience, so we will be sure to review your comments and our high standards with our team. We hope to have another opportunity to welcome you back and impress you further.

10/10 – Utmerket

Courtney

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very family friendly. Overall we enjoyed our stay
Bodde her 2 netter i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Courtney,It was a pleasure to welcome you and your family to Holiday Inn Resort Orlando Suites - Waterpark, and we are delighted you enjoyed your stay. Your lovely five-star review will be shared with the team, and we look forward to welcoming you back for many more memorable visits.

10/10 – Utmerket

Alisha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is a vacation on its own! Water park, movie theater, game room, restaurants
Bodde her 1 natt i mai 2024
Svar fra General Manager den 28. mai 2024
Dear Alisha,Thank you for sharing your experience at Holiday Inn Resort Orlando Suites - Waterpark! We're thrilled you enjoyed your stay and found our property a delightful vacation destination. Our water park, movie theater, and game room aim to provide our guests with a diverse range of entertainment and dining options. We look forward to welcoming you back for another fantastic getaway!

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra General Manager den 26. mai 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Maria

Likte: Renhold og personale og service
Bodde her 6 netter i april 2024
Svar fra General Manager den 26. mai 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.

10/10 – Utmerket

Jacqueline

Reiste med familie
The staff were amazing!
Bodde her 5 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Jacqueline,Your recognition of our team's exceptional service means a lot to us. We strive to ensure that every guest feels welcomed and we can't wait to have you back for another fantastic experience at Holiday Inn Resort Orlando Suites - Waterpark.

2/10 – Forferdelig

Nicole

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleaning services!
Bodde her 4 netter i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Nicole,We're disappointed that your experience with our cleaning services fell short of expectations. Our team values your perspective and hopes for the opportunity to improve your experience in the future.

6/10 – Grei

michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 26. mai 2024
Dear Michelle,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
love this property, friendly staff,and the hotel accomodate us!
Bodde her 2 netter i mars 2024
Svar fra General Manager den 25. mai 2024
Dear Daniel,We're thrilled you love Holiday Inn Resort Orlando Suites - Waterpark and that our friendly team made your stay enjoyable. It would be fantastic to welcome you back for another wonderful experience!

6/10 – Grei

Autumn Christine

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Half of the lights didnt work in the first room we checked into and the condition of the room was in need of refurbishing/replacement items such as Tp holders and doors plus the amount of bugs in the window tells me that it’s wasn’t cleaned in some time. We were moved to a room closer to the Waterpark and that room several more lightbulbs were burnt out and the vinyl floor was severely bubbled and needed to be replaced. However…The staff was very kind and accommodating. Pool and Waterpark area was kept clean.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Autumn,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff and great waterpark, we are surprised and saddened to hear you were disappointed with our accommodations. Your comments are important to us as we are always working to improve. We look forward to welcoming you back and impressing you further.

8/10 – Bra

Destiny

Likte: Renhold og personale og service
good for family fun
Bodde her 2 netter i mai 2024
Svar fra General Manager den 25. mai 2024
Dear Destiny,Thank you for sharing your positive experience at Holiday Inn Resort Orlando Suites - Waterpark. We hope you had a great time with your family and cannot wait to welcome you back.

10/10 – Utmerket

Madeleine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OVER ALL AWESOME!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 24. mai 2024
Dear Madeleine,Now, there's a review that's going to make the day of every team member at Holiday Inn Resort Orlando Suites - Waterpark! Thank you for your kind comments. It was a pleasure having you as our guest, and we are delighted you had a wonderful five-star experience. We look forward to welcoming you back for many more memorable visits.

10/10 – Utmerket

Channing

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything!
Bodde her 4 netter i mars 2024
Svar fra General Manager den 24. mai 2024
Dear Channing,We're delighted you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark! Please come see us again the next time you're in the area.

2/10 – Forferdelig

amanda

Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Amanda,Our goal is always to go above and beyond for our guests, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you here, and we hope we will have the opportunity to host you again to change your perceptions.

6/10 – Grei

Brenda

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Brenda,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

10/10 – Utmerket

MANUEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have neighbors problem ,I travel with my family two little 9 and 10 and this people drinking in outside the room and fighting each other,screaming each other ,call to reseption twice for 2 day party I never hear some security come make them stop
Bodde her 3 netter i april 2024
Svar fra General Manager den 24. mai 2024
Dear Manuel,Thank you for sharing your concerns. It's disappointing to hear about the disturbances you experienced during your stay. Our team is dedicated to ensuring a peaceful environment for all guests, and we will address this issue promptly. We hope to have the opportunity to provide you with a more pleasant stay in the future.

2/10 – Forferdelig

luis

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing bad experience
Bodde her 4 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Luis,Thank you for taking a moment to review your recent stay. We are disappointed your visit was not as expected, and we apologize for any inconvenience. To ensure your next visit is an exceptional one, please feel free to reach out to us at any time so we may learn where to make improvements. It was a pleasure having you here, and we look forward to hearing from you soon.

8/10 – Bra

Sammy

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Over all everything was good , expected parking. I paid $30 a day, I stayed at the property for 5 days and it was hard for me to find parking when I got to the hotel every night:
Bodde her 5 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Sammy,Thank you for staying with us at Holiday Inn Resort Orlando Suites - Waterpark. While we're glad you enjoyed your overall trip, we're disappointed to learn about any challenges you had finding parking on our property. We offer our sincere apologies for any inconvenience this may have caused you. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll visit us again in the future.

2/10 – Forferdelig

Pritam

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property had extremely bad rooms. The AC was leaking in the bunkbed room and entire carpet was soaking wet. The alarm on top of bunk bed was hanging with wires exposed. The bathroom towel had a dead bug in it and the bathroom floor had ants.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Pritam,Thank you for staying with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to conduct a thorough investigation to ensure everything is as it should be. We appreciate your feedback and hope you will consider giving us another opportunity to change your perceptions in the future.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Jessica,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 – Utmerket

Yaima

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Yaima,We're glad you enjoyed your stay at Holiday Inn Resort Orlando Suites - Waterpark and appreciate your five-star rating. It was a pleasure having you here, and we look forward to welcoming you back in the near future.

10/10 – Utmerket

Cecily

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for families
Bodde her 2 netter i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Cecily,Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark! We're glad you and the whole family enjoyed your visit, and we look forward to seeing you again for another great stay in the future.

4/10 – Dårlig

Ada

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold og personale og service
The room wasn’t very clean. The water park closes two hours before the pool then opens 2 hours after pool is open check out is a bit early. The food, drinks and arcade are extremely over priced. The staff in the main pool area are not friendly. It was a one time stay won’t return.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 22. mai 2024
Dear Ada,Thank you for your feedback. We're truly sorry to hear your stay fell short of your expectations. We value your feedback about the pool staff's friendliness, the room's cleanliness, and our amenities, and we will share your concerns with our team to ensure any opportunity to improve is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to change your perceptions in the future.