Pensjonat i North Highlands

«The keys needed to be tried on the doors multiple times - a minimum of 5 sometimes over 15! Checking in after 3 pm I was told the room wasn't ready and would have to come back after 4. Came back after 4 with 3 people in front of me checking in and after more than 45 minutes I finally got checked in! Tried to check out a day early at 0800, no one at the desk. Waited over 2 hours to check out. I was told I would still be charged the 3rd day from my reservation even though I checked out a day ...

«When I checked in no television and shower didn't work, man at office said he would handle it, lied to me for 3 days, I went and asked for my refund and he put me out and kept my deposit and was rude, called office to complain and he is the complaint line»

«The breakfast was fresh and good. Our rooms were clean and cool. Was a very pleasant stay.»

«Staff and available amenities were great.»

«We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second ...

«This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was ...

«The food was fresh»

«Große schöne saubere Zimmer. In der Nähe befindet sich eine Zugstrecke.»

«This hotel is very nice and tucked into part residential and part business depending on whether you get there from Youree or Bert Kouns. It is very conveniently located near great shopping and restaurants. The room was very spacious and comfortable. I would recommend this hotel and we'll definitely stay again if the need arises.»

«In the middle of plenty of food stores and shopping areas, many are within walking distance.»

«The hotel needs to be renovated.»