Hoteller nær Muddy Creek-reservatets tursti

«Everything was great. Friendly and helpful staff. Very clean and room was amazing»

«Decent hotel, but lacked promised amenities and housekeeping The Good: • The breakfast was okay (not too bad!). • The staff was generally fine. • The pool and gym were decent amenities. The Bad (False Advertising): • No Cribs: The website advertises "free cribs/infant beds," but when I asked the receptionist, I was told they didn't have any. • No Daily Cleaning: The site says they offer daily cleaning, which was not provided. My mom explicitly asked the cleaning staff in the hall to clean our ...

«Staff was careless and when I reported the room was not clean I was told some one would go up and clean I stayed 3 days and nothing happened. The sink was clogged up for almost the entire time I was there. It was terrible»

«Staff,clean room, parking young lady at check-in and check out was superb. Need to hire more young people with her professionalism, smile and sense of humor! Very courteous!»

«Pool was closed which I was looking forward too. The toliet seat in my room was chipping and looked dirty. The bed was super hard and not comfortable at all as well as the pillows were very flat. Nice hotel but could definitely be better. The location was also difficult to find at first as it’s hidden behind other businesses.»

«If I could give a -1 rating I would. This property and rooms were the worst I have ever experienced. Mold and filth in the shower. Smoke detectors and carbon monoxide detectors not working and hanging off the walls. The man at the desk was rude and most unhelpful. The pool area was trashed and filthy. The ADA lift was broken. The elevator was out of order. I am actually contacting the Health Department. Do not stay here!»

«I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..»

«Amazing»

«Great staff. Clean rooms.»

«Good but not Great. Nice pool area clean room and comfortable beds. Had a 6 night stay. Have a long way to go when it comes to service. Very few food options in the area. »

«Clean hotel with all the basics. Great for price and location»

«Never again»

«The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn.»

«condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember.»

«The room and property was clean. Breakfast was really good. Staff is also very nice »