Hoteller i Wylie

«We will never stay here again. We arrived for a late check in on Friday evening and was NEVER informed before or during check in that the elevator was out. We are 70+ years old and our room was on the 3rd floor. The buffet was subpar at best with only one apple available. This was 8:30 am and the buffet ran until 10. The 2nd day, people were waiting for the staff to cook eggs/sausage. On the evening of the 2nd night, a fellow guest was seen vacuuming the 3rd floor hallway. She told my wife ...

«Room was dirty and not clean. Plus I couldn’t get my money back»

«The property was clean, and the staff was great, but the shampoo, conditioner, and body wash containers are at the end of the tub/shower where the contents can’t help but fall on the inside of the tub making it very slickly. I slipped and bruised my shin pretty bad while trying to get in the shower. So, be very careful when getting in the shower! Also, we stayed three nights, and the second morning while we were trying to get dressed for our grandson’s graduation, all the lights in our room went ...

«Clean room, sound proof, friendly Staff, good location close to lot of restaurants/shopping/Buccee's/I-20. Hot Breakfast was good. Overall had a great experience.»

«Clean and breakfast was good. The guy that checked us in was very sweet »

«Customer service at this hotel wasn’t the item on the market»

«Excellent loved it»

«Clean room and friendly staff»

«Good!!»

«Room was clean and the location was great and close to downtown where we went every night for dinner.»

«*»

«The gym was closed, the pool had bugs and there was a leak in the breakfast area.»

«I've had better stays - staff was friendly. However, I would not stay here again. Only the south elevator was working. Our door to the room looked like you could break it open. The shower head was broken. Breakfast was typical - but decent.»

«the room is very clean, it is quiet from outside. The only thing is the water don’t have pressure enough to take a good shower.»

«Great location for north dallas.. Great room, breakfast and overall experience... hot tub was enjoyable, pool was super cold mainly due to being indoors.. will stay here on every visit to Dallas»

«We ha d to wait 30 - 45 minutes because our room was not ready. We came at check in time 3pm. I found a brown stain on the side of the mattress. The bathroom door was hard to open and close. The size of the toilet was small, smaller than have had at any hotel. Beside that it was an ok stay. What I expected for that level of hotel»

«I wish the cleaning people check if the shampoo soap and conditioners are not empty in the shower… atleast on day 1… it was difficult when I was in the shower and found the container was empty… can’t call anyone from the shower..»