Hoteller i Wylie

«Our experience staying at this hotel was worst part of our trip. First there was a mix up on our reservations and the “trainee” check in person had no idea what he was doing and unable to help so he called the manager who was not only unwilling to accommodate but was very aggressive on the phone to point that he was yelling. Second the walls are very thin and you can hear the people three rooms down. Third, the pillows were hard as rocks and the best was that the toilet paper holder only had one ...

«If I could give a -1 rating I would. This property and rooms were the worst I have ever experienced. Mold and filth in the shower. Smoke detectors and carbon monoxide detectors not working and hanging off the walls. The man at the desk was rude and most unhelpful. The pool area was trashed and filthy. The ADA lift was broken. The elevator was out of order. I am actually contacting the Health Department. Do not stay here!»

«Excellent place to stay and relax.»

«Bedding was thin. The neighborhood around the hotel was not what I would consider safe. Would look for a different option.»

«Room was very clean, front desk & housekeeping staff were very friendly & helpful and the breakfast was very good and variety of choices.»

«Dog-friendly»

«Everything was great! The only issue we had was I could not get the body wash dispenser in the shower to work. Everything else worked great! I did not report it because I was leaving immediately after I discovered it.»

«Clean room and breakfast was the best!»

«Old and dark room, curtain couldn’t open. The pictures on the web was much nicer than irl.»

«The first room we got had faulty air conditioning but they gave us another room immediately. This one was perfect, beautifully clean and kept. I would definitely go back here.»

«Everything was really great during the time of my stay»

«The chic design, cleanliness and location were amazing. Beds were extremely comfortable as well.»

«Clean new rooms so I’d recommend. Male that works afternoons is not so friendly at front desk easily overseen though just an fyi»

«Comfortable bed and choice of pillows. Shower got warm after a few minutes but never did get hot during my 3 night stay. Plenty of food choices nearby by as well as grocery stores.»

«The staff was nice and the room was decently priced. Near restaurants and stores which is nice. Apart from that honestly it was a bad experience. Our room smelled of mold and onion our whole stay. We learned that a few homeless people have been staying in some of the rooms and he was the one making everything smell and bringing in his broken bicycles and smelly dirty things into the hotel. Homeless man was able to get into the pool area when I went in with my kids and he grabbed a few towels and ...

«All»

«Baseboards in bathroom were partially missing, bath tub plug would not close or move, was stuck open. Room was not really super clean, found a previous patrons sock between night stand and wall. Air Conditioner wouldn’t stay on overnight making it hot.»