Hoteller i Mismaloya

«Great»

«This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance.»

«Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started ...

«Falta de mantenimiento, bueno para descansar»

«Las instalaciones muy bien y su personal muy atento, especial para escapada de relax, solo la comida no fue lo mejor pero pasaba!!»

«Beautiful resort, and the staff is absolutely amazing. Our concierge Modesta was wonderful!! She took care of everything from dinner reservations to spa and everything inbetween! Truly an amazing vacation!!»

«Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. »

«Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried ...

«My wife and I traveled to Mousai in September and again in May. We Never go to the same place twice, and we travel quite a bit. However, Hotel Mousai is unmatched in terms of the views, the amenities, the service and the FOOD! They have the best food of all theball inclusive resorts we have been to, hands down! Also, Huberto and Daniel were our butlers and they were the Absolute Best! They went above and beyond to make our celebrations special and they were extremely thoughtful and ...

«Excelente atención de todo el personal, definitivamente vamos a volver a este maravilloso complejo»

«Loved the sanctuary tower. Excellent service at a brand new resort. »

«We were greeted with smiles and a very helpful bellboy. Front desk staff were so welcoming and helpful. We were in need of pesos and wanted to get the best rate so one of the front desk staff thoroughly explained how to get to the nearest bank. The breakfast and service staff were so friendly and polite.»

«La ubicación a un costado del aeropuerto es buena y sus instalaciones son lo que anuncian, el A/C de la habitación muy bueno. Lo malo que en la cama encontré cabellos de dama largo, imposibles míos porque tengo cabello corto. Pero en general bien, su desayuno incluido con bistec y chilaquiles y fruta.»

«The room was very nice and clean. The staff were very pleasant and helpful. The Hotel is very beautiful, Great amenities with the beach being just 2 feet away and restaurant on site. I really love it! The only issues we had was at our initial check in at the front desk. We were told that the AC unit for the room we booked was not working and offered to put us in another hotel at another location. At that time we were not willing to go to another location.»

«BREAKFAST EXCELLENT CLEAN ROOMS»

«I’ve stayed at the Sheraton many times! They always have something going on by the pool or special dinners or sometimes fireworks! You will always see someone tending to the plants, which are gorgeous. Room service is 24hrs, gym is 24hrs, pool closes a little early but within walking distance of the night life. And close to Pepe’s tacos which is a favorite in PV. Inclusive is definitely worth it!»

«No internment no music to dance drinks so expensive and no alcohol taste at all is a very all property shower either hit or cold, faucets not working properly, and when I made the reservations for this place at that time it wasn’t all inclusive, they changed a week before we arrived, I just because we’re not all inclusive they dined a water bottle for me and my husband, and that’s good we didn’t get all inclusive because it’s not worded at all»