Hoteller i Mérida

«A short taxi ride away from both the airport and the centre of Mérida. The room I had was spacious (almost a little too big for a solo traveler..!) and the staff very helpful and accomodating in both English and Spanish »

«Nice»

«Pésima experiencia: no pude dormir por ruido de de su máquina de aire acondicionado, el cuarto no tenía aire se prendía a las 7 am, se reportó a guest service, concierge. Quedaron de cambiarme de habitación y que se comunicaban conmigo “nunca lo hicieron” Segundo día llamé por teléfono para que checara mantenimiento el aire nunca fueron, a las 3 am me desperté del calor y ruido en la habitación. En los dos días nunca nos hicieron limpieza o refrescaron las toallas Por más que nos ...

«Our experience at Hotel Cigno was simply exceptional. From the very first moment, every detail was handled with a level of warmth and care that truly sets this place apart. We would especially like to thank Bere, Jordi, Israel, Aaron, Moisés, as well as the impeccable teams in housekeeping, kitchen, maintenance, and the person who welcomed us so kindly upon our arrival. Hotel Cigno is not just a beautiful place—it is an experience. A space where hospitality feels genuine, where every gesture ...

«Pool was closed »

«Las habitaciones están en malas condiciones, descuidadas, los baños necesitan mantenimiento y renovación. »

«Well, the pictures are different than the actual place. They don’t have coffee in the rooms. They offer you the usage of a coffee machine if you go to the store and buy coffee. My credit card was lost inside of a taxi. And two nights later the taxi man arrived at this hotel at five in the morning, and the staff went to my door and knocked on my door until I woke up and told to come to the lobby to get my card from this taxi man. And the taxi man had been trying to use my card multiple times ...

«Habitaciones comodas y limpias, estacionas en la puerta de tu habitación, excelente lugar »

«This place was very nice, and we strongly recommend it. Sadly, the restaurant is not getting any promotion and is not visible from the road, to passersby, so it was not attractive to eat dinner there. This is not fair on the chef and staff!»

«Nice, modern, comfortable hotel. Walking distance to centre along main road, with restaurants, bars and beautiful buildings and museums.»

«Let me start by saying we stayed here for a couple days because it was recommended by someone. After actually staying here, below are all the issues we had with and reasons why we will never stay here again: 1. Terrible food - we did all inclusive and never ate here after the first night. Very limited selection, potatoes were rubbery and unable to chew. 2. Staff - overall nice but not what would whoever in Mexico. Didn’t really ask about our stay when we checked out and have seen way ...

«No hay playa, no usamos la alberca, pero se veia limpísima»

«Yes.excelente.»

«Clean room and very friendly and helpful staff »