Hoteller nær Progreso Beach

«I reserved a premium room with an ocean view. Not knowing it was on the 3rd floor, we asked to change to a lower floor as my husband could not climb 3 flights of stairs. The manager immediately changed us to a ground level room but with no balcony nor ocean view. The room had a musty smell. It was not comparable to the premium room. He could not provide any other room at that time as they were fully booked. He refunded me a small amount but did not cover the money I lost for the cost of a ...

«Room was small but very clean. The staff were very helpful. »

«They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.»

«All the staff were so lovely. The front desk staff were very friendly and always ready to answer our questions. I would like to make special mention of the young staff who worked in the little cafe. They were so kind and patient with us when we used our minimal Spanish. Their service was wonderful and our drinks and meals were delicious. Definitely try the fruit bowl. Incredible. The grounds around the pool area are so pretty and it is nice to read on the big wraparound porch. The whole hotel ...

«Publicidad engañosa no cuenta con estacionamiento el. Vehículo se queda en la calle»

«Hotel has potential but is very tired. Shower is good, bed is fine, fridge in the room is great, pool is clean. No English spoken, had to change rooms because of boiler problem, lost electricity twice although not sure if it was just the hotel or more widespread. Hotel very overpriced for what you get. Old tiles, no plug in sink, marks on walls etc. just needs a redue. Worst part..I was the only guest in the entire place ! Never had that happen before, kind of creepy. Staff was very nice.»

«The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud ...

«Es un lugar agradable, pero la recepción fue pesada, la persona fue grosera. »

«I didn’t like that they didn’t accept credit cards and had to either pay in cash or wire transfer which didn’t work for us. Luckily we had enough Mexican pesos to cover payment. Also they showed that our reservation was canceled but they were able to accommodate us.»

«Accueil très hospitalier. Endroit paisible et idéal pour farnienter. Piscine fort appréciée. Resto et marché public à proximité. Endroit que je recommande fortement.»

«Incredible staff who are so accommodating and humble! The prices are fantastic. Restaurant very delicious. We will definitely be back!»