Hoteller nær Massachusetts Horticultural Society's Gardens at Elm Bank

«Room was on the second floor and we couldn’t sleep because of the very loud noise from busy roads. Room was clean, but they forgot to refill the shampoo and conditioner bottles. Found this out while showering and no shampoo or conditioner came out of the pumped bottles. The room looked like they just threw stuff inside without care of where things should go. The curtain was falling down on one side. The TV was placed on a dresser in front the only mirror.»

«Good stay, nice area, many restaurants, easy parking»

«Spacious rooms and extremely friendly staff. Convenient parking with a great breakfast selection. »

«Booked two nights with breakfast. Very good service at check in, but when we were going to have breakfast next morning the man at breakfast refused us breakfast. In a VERY rude manner! We asked him to check with colleagues. After discussions amongst them, we got breakfast. But, have NEVER experienced anything like it!! Will never stay there again!!! »

«Enjoyed my stay. Room was spacious, free breakfast was fantastic and had a lot of variety; hotel was quiet and well maintained. Would definitely go back.»

«The bar was far above perfect, the bartender was wonderful, very pleasant, courteous, helpful with suggestions. Whom ever the cook is, deserves the highest respect. The food is exceptional, no matter what you ordered.»

«Very convenient location and the property is well maintained.»

«Lovely! Crescent Suites was a good stay. Clean and roomy. Full kitchen! We had difficulty using the tv and Dish satellite system. Written instructions would have been useful. Dana, the host, was helpful with finding a restaurant we could walk to. There’s a great strip with many choices nearby. We will be back! Thank you!»

«Room was nice and customer service was great. The proximity to the train was good - about 8 min walk. The breakfast was not worth it - many hotels offer free breakfast of the same quality. Overall, a nice stay.»

«Clean rooms and easy checkin-checkout»

«Breakfast was good and was kept fresh and full. I was unaware of the $10.00 per night parking charge.»

«Front desk staff was incredibly helpful.»

«The flor was so dirty, them don’t clean »

«The property and staffs are great. I love it. But there is almost no public transportation nearby. Very inconvenient.»

«It was overall good but no air conditioning we ended up sweating the whole night and if i had known i wouldn’t have paid all this. also there is no cold waters provided to you. it was good but definitely not what i had hoped for.»

«Stayed here for a quick trip and unfortunately it didn’t live up to expectations. The location was convenient, but the hotel felt outdated and not as clean as we hoped. The room had a musty smell, the hallways were noisy at night, the keys never worked on the outside doors & took several attempts to get to work at our room door! Housekeepers knocked on our door at 8:15 (a little early). Overall the experience just felt average for the price. Probably wouldn’t stay here again unless I needed ...

«I wish I had gotten the front desk clerks name! She was absolutely wonderful! Best experience ever!»

«We booked the hotel because they had pictures of waffle maker in the kitchen. When we arrived for breakfast it was broken.»