Mall of Sofia

Very friendly staff; great location and close to subway and the business park. Undortunately the restaurant in the hotel was closed without notice:- that was very disappointing. No room service either

We had a wonderful stay at this hotel. The staff were very friendly and welcoming throughout our visit. Our room was clean, and the bed was exceptionally comfortable – one of the best hotel beds I've slept in, which is not something I often experience. The breakfast was excellent, with a great selection of both hot and cold dishes. The atmosphere in the hotel was pleasant and relaxing, and the rooms were very quiet. We didn't hear any noise from the street or from other rooms, which made for a great night's sleep. We also treated ourselves to a massage at the hotel's spa, and it was one of the best massages I've ever had. It was truly relaxing and a highlight of our stay. On our second evening, we had to change rooms because the automatic curtains in our original room kept opening by themselves and couldn't be closed properly. The staff handled the situation quickly and moved us to another room of the same standard, which we really appreciated. Overall, we had a great experience and would happily stay here again. Highly recommended! ⭐⭐⭐⭐⭐