Lyme Regis Marine Aquarium

When booking the room online I stated that we needed a room to accommodate two adults, one child and a dog. After I booked it a new page popped up informing me I had booked a non refundable twin room and that a third person over the age of two would be charged as an adult plus extra charge for the dog. The intension was for a one night stay at the cost that was quoted which then increased significantly afterwards to allow for pet and child. I called the farm and explained what had happened hoping they may be able to help but they blamed on the website I had booked it through and those policies and said there was nothing they could do to help. I should have booked directly with the farm! Indeed I have learnt my lesson, still it made us feel a bit like we had not been given the correct and honest information when booking at the time, only afterwards. Felt like I had been taken for a fool. Disappointed and costly night

No hot water during entire stay, double bed was only 120 cm and so soft that it felt like sleeping on a waterbed, the room had an odd old smell