Hi Michelle,Thank you for taking the time to share with us your experience and feedback. We are thrilled that you can't wait to stay again with us. It was a pleasure to host you and the whole team misses you.Love TJ & Bermonds Locke Team x

Hello Derrick,Thank you for your wonderful review on Expedia! We're thrilled to hear you enjoyed our aesthetic and found our staff accommodating and helpful. We strive to make every guest's experience memorable, and it's great to know we hit the mark for you. We look forward to welcoming you back soon!Best regards,Kahm and the Bermonds Team

Dear Lizbeth,Thank you for your wonderful review! We're so pleased to hear that you appreciated our customer service, location, and the cleanliness and spaciousness of our accommodations. We look forward to welcoming you back on your next visit!Best wishes,Kahm

Dear Tracy,Thank you for your fantastic review! We're thrilled to hear that you loved our property and enjoyed our excellent location.Looking forward to welcoming you back soon!Best regards,Kahm

Dear Steffi,Vielen Dank für Ihre perfekte Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Kahm

Dear Sepehr,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and found our hotel clean and cozy. It's great to know that you appreciated the easy access to transportation.We look forward to welcoming you back soon!Best regards,Kahm

Dear Andy,Thank you for your wonderful review! We're delighted to hear that you found our location convenient and your room comfortable. It's great to know that you enjoyed easy access to restaurants and shops during your stay.We look forward to welcoming you back on your next visit to London!Best regards,Kahm

Dear Carlos A,Thank you for taking the time to leave a review and for your positive comments about our location, design, and attentive staff. We are glad to hear that you found the property well-equipped and well-lit.We apologize for the inconvenience you experienced with the drainage issue in your room. We understand how frustrating this must have been and regret that we were unable to resolve it during your stay. Your feedback is important to us, and we will ensure that our maintenance team addresses this issue promptly to prevent it from happening in the future.We hope to have the opportunity to welcome you back and provide you with a flawless experience next time.Best regards,Kahm

Dear Daniel,Thank you for your fantastic review and perfect rating! We're thrilled to hear that you enjoyed your stay, found the bed comfortable, and appreciated the cozy room. It's great to know that our breakfast cafe met your needs and that you found our location convenient with nearby dining options and pubs. We look forward to welcoming you back on your next trip to London!Best regards,Kahm

Dear Tao,Thank you for your wonderful review and perfect rating! We're delighted to hear that you enjoyed our apartment hotel, the friendly staff, and the cool coffee shop and common area. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Best regards,Kahm

Dear Luis,Thank you for your fantastic review and perfect rating! We are thrilled to hear that you loved your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another wonderful experience.Best regards,Kahm and The Bermonds Team

Dear Gerald,Thank you for your detailed feedback on your recent stay at Bermonds Locke. We appreciate your positive comments about our location, staff, and in-room amenities. It's great to hear that you found the kitchen facilities and the overall cleanliness of the bathroom to your satisfaction.We sincerely apologize for the issues you experienced with the washer/dryer and the air conditioning. We understand how important a good night's sleep is, especially after long days of exploring the city. Your comments regarding the air conditioning have been noted, and we will address this issue to ensure it does not affect future guests.Thank you for your constructive feedback. We hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,Kahm and the Bermonds Team

Hi Philippe,Thank you for your kind words about our location and neighborhood charm! We're delighted to hear that you found our surroundings charming and enjoyed the atmosphere of the area.We hope to have the pleasure of welcoming you back for another delightful stay soon.Warm regards,Diana & The Bermonds Locke Team

Hi Sylvia,Thank you for your fantastic review! We are delighted to hear that you enjoyed the neighborhood, service, and cleanliness during your stay.A special thanks for mentioning Zak at the front desk. We are thrilled to know he was able to assist you with a late checkout and made your stay more comfortable. We will be sure to pass along your kind words to him.We look forward to welcoming you back for another wonderful experience.Warm regards,Diana & The Bermonds Locke

Hi Kyung Jun! Thank you for your fantastic review! We are delighted to hear that you enjoyed the neighborhood, service, and cleanliness during your stay.A special thanks for mentioning Zak at the front desk. We are thrilled to know he was able to assist you with a late checkout and made your stay more comfortable. We will be sure to pass along your kind words to him.We look forward to welcoming you back for another wonderful experience.Warm regards,Diana & The Bermonds Locke Team

Dear Brenda,Thank you for your wonderful review! We're thrilled to hear that you loved the amenities available at our property. Our team works hard to ensure that every guest has access to the best possible amenities to enhance their stay, and it's great to know we've succeeded with your experience.We hope to welcome you back soon for another enjoyable stay. Thank you for choosing to stay with us!Best regards,Kahm and The Bermonds Team

Dear Duanne,Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed your stay overall, but we apologize for the discomfort caused by the bed and pillows. We are committed to ensuring our guests have a comfortable and restful experience, and clearly, we missed the mark this time.Please rest assured that we are addressing your concerns with our housekeeping and maintenance teams to ensure our bedding standards are not only met but exceeded. Improvements in this area are already underway, and we hope to restore your confidence in us.We appreciate your willingness to consider staying with us again once these issues are resolved. We look forward to welcoming you back to a more restful experience in the future.Warm regards,Kahm and The Berrmonds locker Team

この度はご宿泊いただき誠にありがとうございます。当ホテルのロケーション、設備、スタッフの対応に満足いただけたとのことで、大変嬉しく思います。また、当ホテルがお客様のロンドンでの滞在にお役立ちできたことを光栄に思います。しかしながら、水道の水質によるご迷惑をおかけしたこと、心よりお詫び申し上げます。いただいたフィードバックをもとに、問題の特定と改善に向けて早急に対応を進めております。また、将来的には客室内にこのような情報を明記するなど、事前にご案内できるよう改善して参ります。お客様にはご不便をおかけしましたが、今後とも変わらぬご愛顧を賜りますようお願い申し上げます。またのお越しを心よりお待ちしております。敬具、Kahm and The Bermonds Locke

Hi Adrew! Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our rooms spacious and clean, and that you enjoyed the variety of facilities we offer on-site, along with our helpful and communicative staff. It's wonderful to know that our central location was convenient for your needs, with easy access to landmarks like the Tower Bridge, metro stations, and dining options. We're delighted that you would choose to stay with us again, and we can't wait to welcome you back for another fantastic stay! - Diana & The Bermonds Locke Team

Hi Alan! Thank you for your lovely review! We deeply appreciate your acknowledgment of our staff's dedication. We'll certainly share your kind words with our team, as they work tirelessly to ensure every guest has a memorable experience. We look forward to welcoming you back in the future! Warm regards, Diana & The Bermonds Locke Team

Hi Russell! Thank you so much for your kind words! We're absolutely thrilled to hear that your experience with us was perfect. It's always our goal to provide exceptional service and create wonderful memories for our guests. We hope to welcome you back again soon for another perfect stay! Warm regards, Diana & The Bermonds Locke Team

Hey Whitney, Thanks so much for your great review! We're thrilled to hear you enjoyed your stay with us. Looking forward to welcoming you back to our place soon. - Kahm and the Bermonds Locke Team

Hey Marie Jose, Thanks so much for your lovely review! We're delighted to hear that you enjoyed the tranquility and the warm welcome at our establishment. It's great that the small kitchen added convenience to your stay, and you found the shower room superb. We're also glad the location made your transport needs easier.We look forward to welcoming you back soon for another enjoyable stay. - Kahm and the Bermonds Locke Team

Hey Ryan, Thanks so much for your fantastic review! We're thrilled to hear that you appreciated the cleanliness of your apartment and found our location convenient for accessing Tower Bridge and London Bridge transport links. It's great to know these aspects made your stay easier and more enjoyable.We hope to welcome you back soon for another visit. - Kahm and the Bermonds Locke Team

Hi Wendy! Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our great location and friendly staff. However, we are deeply sorry to hear about the issues you encountered during your stay, particularly regarding the bed comfort and the hot water. Please accept our sincerest apologies for any inconvenience caused.We want to assure you that your concerns have been taken very seriously, and we have reached out to you personally to discuss compensation for the inconveniences you experienced. It is always our top priority to ensure that our guests have a comfortable and enjoyable stay with us, and we regret that we fell short of meeting your expectations on this occasion.We are committed to addressing these issues promptly and taking the necessary steps to prevent similar situations from occurring in the future. Your feedback is invaluable to us as it helps us improve our services and facilities for all our guests.Once again, we apologize for any inconvenience caused and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Thank you for bringing these matters to our attention. Warm regards,Diana & The Bermonds Locke Team

Hey Muhammad,Thanks so much for sharing your experience! It's brilliant to hear that our location worked so well for you and that you found Bermonds Locke to be vibrant and welcoming. We're delighted that our team made a great impression and that you appreciated the cleanliness of our facilities.Looking forward to your next visit!Kahm and the Bermonds Locke Team

Hi James,Thank you so much for taking the time to share your review following your stay at Bermonds Locke!We're thrilled to hear that you enjoyed our great location and in-room facilities. Providing a comfortable and convenient experience for our guests is always our top priority, and we're delighted to know that we hit the mark during your visit.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!- Diana & The Bermonds Locke Team

Dear Jennifer,Thank you for choosing Bermonds Locke and for your kind words! We're glad you enjoyed the vibe, rooms, and friendly staff. Apologies for the hiccup with the third bed, but we're pleased we could swiftly address it. We hope to welcome you back soon!Best,Rico

Hi Mark,Thank you for taking the time to leave us this fabulous review on Expedia! We're delighted to hear that you enjoyed the design and the work/lounge areas at Bermonds Locke. We strive to create spaces that not only look good but also feel welcoming and functional for our guests. It sounds like we hit the mark for you!We hope to see you again soon for another stay. Maybe next time you'll have a chance to explore more of what we have to offer!Best wishes,Kahm & The Bermonds Locke Team

Dear Amy,We're delighted to hear that your wife and mother-in-law enjoyed their stay with us! Thank you for choosing our location for your visit. We hope to welcome you all back soon.Best regards,Rico & The Bermonds Locke