Hoteller nær Koi Zen Cellars

«The pool Furniture was run down and towels were not always accessible My room was not the cleanest with a ripped couch and missing items from the kitchen like utensils which would have been helpful with my family of 5 Breakfast was out of something daily Ie- ”yogurt, plain bagels, hasbrowns”»

«The most important stay at Hilton Garden Inn is customer service. Especially, manager Christoper was very attentive, friendly and professional. He made myself and family feel at home as if we known him for a long time. Also the rest of the staff was welcoming. Thank you all.»

«The bathroom need to upgrade»

«Breakfast area was very dirty and nobody takes out the trash in the cafeteria. Also after several comments to staff, nobody did nothing.»

«Chose the Hampton Inn Poway as an extra night on my birthday trip knowing that this isn't a fancy resort by any means but Hampton Inn always comes with great stays and calm environments. The stay started out ok with the gentleman at the front being very helpful and even offering an "upgrade". We got to the room to notice a musty smell from the AC being off. We were given a room with one bed instead of two and a pull out couch (no problem). When turning on the AC, the AC the entire stay could not ...

«This property was the perfect getaway. Service was amazing, food was great, and the views were incredible. This is a great hidden gem!»

«Everything as expected, good location, good service.»

«Store rom , med micro og kjøleskap. Hyggelig betjening Svømme bassenget var en illusjon , bittelite med et høyt gjerde uten sol uansett tid på døgnet. Frokosten var heller dårlig , bortsett fra vaffel maskiner »

«Free parking, WiFi, breakfast and even free dinner both days during our two night stay.»

«The rooms were cleaned (almost) daily, but not if you stayed in when they went on their rounds. Which is ok for a day. Staff is polite and serviceminded and will try to accommodate you as best they can. If you like daylight or open windows I recomend rooms in the upper levels as the 1.st floor is street-level (parkinglot). The facilities are decent. However, for some strange reason they connected the lights on the restroom to a fairly noisy fan. If you need to go in the middle of the ...

«Elevator needs serviced. It took more than 5 minutes for me the other day to go from the third floor to the first floor. I was in panic mode the entire time afraid if was going to stop between floors. Would my work believe it if I was late for work? I take the stairs 100% of the time now!»

«This is one of the worst experiences I’ve had lately staying with hotels. Me and my family were treated poorly staff did not care about our needs due to booking through a third party. We arrived around 6pm and greeted by Amy. After being in our room for two hours I detected ants in the bathroom and a spider on the wall of the room. When we approached Amy she advised she was sold out she couldn’t move us .. we paid over 200 dollars for one night which I expect more from a property at this rate. I ...

«Room was clean although bed sheets did have stain and towels had stains to I stayed in room “ B” and the door did not shut all the way had to put a chair to keep it closed also they secretly record you so BE AWARE!»

«Staff was nice. If you have to stay there it’s a bed but bring own sheets not the best or cleanest.»

«Although we had to change rooms 3x, the staff was very helpful and have great customer service to rectify the situation.»

«Property wants pets because they get 30 dollars a night per dog. Spent 3 nights for 180 dollars and the room was never cleaned a definite ripoff for pet owners. Room had dirty floors and the only available room on ground floor was a single king size bed»

«It was a great place to stay! It was quiet and clean, and we used the pool multiple times. We stayed 6 nights and have no complaints!»

«Middle of the road accommodations. Needs some repair and upkeep. Tub in bathroom was installed without floor support, most button lights in elevator were out.»