Hoteller nær Carmel Mountain Plaza

«Breakfast was not good—pancakes were gluey, prefab eggs unappetizing. Jacuzzi needs maintenance to filter out heavy foam buildup. Room entrance was very dark and unnerving. Spoke with General Manager who was very responsive and said they’re undergoing much-needed renovations. »

«muy tranquilo»

«Location is great and very accessible to major roads; the room is spacious; wide range of TV selection; lounge is cozy; dining area is neat and quiet. »

«Great staff»

«Bfast was ok. Coffee is Light Roast - but tasted good. Staff was friendly and helpful. Bath is well set up. Extra Parking fees are absolutely outrageous. Walls are thin. Don't expect any requests in the reservation to be even considered. Wa asked for low floor, being older and one cannot do elevators. Nope. Top floor to carry luggage and all for four days. »

«Ask for our room to be clean and no one showed up when reviewed with front desk. She said she'd make a note. Stay for two nights. They had the same exact breakfast every morning. On our last day jacuzzi broke and there were no towels out there for the pool and the pool's very small.»

«Por el precio que pagamos estaba super bien, las habitaciones muy comodas y limpias y tenian varias amenidades como: secadora, plancha, microondas, refrigerador, articulos de baño marca Dove y Rexona, las camas muy comodas. Tiene unas mesas en el segundo piso como en los pasillos lo que la hace muy amena. el desayuno no estaba muy variado pero por el precio estaba bien, la alberca estaba limpia y grande, NO esta climatizada. Un buen punto es que el estacionamiento es GRATIS ya casi no hay ...

«Free parking, WiFi, breakfast and even free dinner both days during our two night stay.»

«Great property really enjoyed our stay»

«The rooms were cleaned (almost) daily, but not if you stayed in when they went on their rounds. Which is ok for a day. Staff is polite and serviceminded and will try to accommodate you as best they can. If you like daylight or open windows I recomend rooms in the upper levels as the 1.st floor is street-level (parkinglot). The facilities are decent. However, for some strange reason they connected the lights on the restroom to a fairly noisy fan. If you need to go in the middle of the ...

«Great staff, clean room, great amenities also! Will definitely stay here again. »

«The hotel seemed clean and a little outdated. which I guess is normal. My concern was the front desk staff who fail to communicate that we would be paying for parking. I'm not happy with the lack of communication.»

«Location was great for our needs, room was clean although WATCH YOUR STEP when you enter (if you get the jacuzzi room) good WiFi too!»

«Heavenly!!!!! Everything was exceptional!!!! »

«Room was cleaned daily and staff did an excellent job. »

«The room smelled very strong like cigarettes and it was a non smoking room. When I turned on the AC a lot of what seemed like pet hair came out of it and filled the room. We left the door open and tried to get the hair out but the smoke smell never left. One of the new sheets had a cigarette burn in it and the front desk employee was very dry and showed no emotion to anything during our initial conversation at check in and when I went to go tell him what wangoingkn with the room.»

«Room was smelly. I think it was damp. Otherwise it was fine.»

«Room dont have options for ac and the phone is broken other than the everything is good.»