Hoteller i Independence

«Great stay friendly staff! »

«Room was clean »

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«Everything was amazing, The bar tender is the best great person.Hotel room was clean and cozy. Will ne back for sure. »

«Room was very clean and the bed was comfortable. Only downside was the exhaust fan couldn’t be shut off and it was extremely loud and rattled in the bathroom.»

«Even though a non-smoking hotel, so many guests smoking outside, in front of the hotel meant you had to walk through a gauntlet of smoke and cigarette butts on the ground while trying to get in the hotel. That needs to be fixed. We drive an EV and the Tesla chargers were very convenient in the parking lot, for Tesla and non-Tesla (type 2 for non-Tesla). Breakfast was very disappointing. Continental breakfast with powdered eggs and unappetizing choices.»

«AC was broke. At 2am could not take it any longer they moved us to another room however system was down but they got us in another room. Staff was great property was kinda run down not staff fault needs money invested in new carpet etc.»

«The room was ok. It had a slight smell but only when fan wasn’t on. The room was clean. The bed was comfy. My only ‘complaint’ would be that there was no clock, nor guide list/channel list for the TV. Will rent again, if needed. »

«Nice stay, elevator was alittle small but not a problem for us. Breakfast lady was very nice and awesome!!»

«After signing paperwork and paying, the staff decided to let me know that pest control and corporate would be entering all rooms. Very inconvenient when I have a pet I brought with me. I had to buy a kennel last minute… this should have been mentioned beforehand. I got into the room and was absolutely blown away… roaches crawling… floors filthy… bathroom door wouldn’t close all the way… mold in corner in bathroom… TV looked to be a smart TV but was not… absolutely TERRIBLE for 300.00 bill. Save ...

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«There were many long hairs throughout the room.»

«I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available.»

«Great breakfast! »

«Clean hotel, needs some upgrading though. I like the location»

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«Good stay. Staff are kind and professional. »

«Room was clean staff friendly. »