Hoteller i Independence

«Very relaxing»

«Staff was great and we loved the room. We will be coming back to stay again. »

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«Toilet wasn’t working, had to switch rooms, both bathrooms looked outdated. Room seemed clean and the breakfast was good. Not a terrible stay but with the price it could have been better.»

«Clean room»

«Good, fan in bathroom needs to be replaced. Very loud.»

«Close to the highway. Friendly staff.»

«This hotel was perfect. The room was spacious, comfortable, and so clean. The staff was so friendly and professional. And the location was perfect. There was a walking nature trail behind the hotel and it was beautiful to walk while the sun went down. We would definitely stay here again.»

«My room was dirty. Staff was friendly and helpful. Breakfast was good. The hot tub has been down Everytime I have been there»

«Breakfast was delicious and the cook was ready to serve us earlier so we had time to enjoy coffee in the sitting room/gift shop before attending church service.»

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«Breakfast was pretty lame. Luke warm at best. No wonder it was ‘free’.»

«The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice.»

«You don't want this nightmare. The manager is the most unprofessional, rude, and mean. The rest of the staff is no better either unfortunately. You will be thrown out for asking about or for anything if the manger or staff doesn't like you. I overheard the staff talking about horrible about the guests while waiting for the elevator. Was told to leave for asking for corporate phone number and then was humiliated while the staff and manager stood by making rude comments towards me and my family. ...

«Even though I had prepaid via expedia , I was charged an additional $10 in cash as a penalty for using expedia. Expedia said it was an error on their part for not listing that as part of the amount? They should have refunded. Room was nice but short on pillows, blankets and toilet paper.»

«My hotel was nice and clean. Everyone was very professional»