Hoteller i Independence

«Staff were fabulous. Great breakfast. Room was clean and roomy. Only drawbacks were low water pressure in the shower and the beds were stiffer than we prefer.»

«I was double charged for my stay. I still have not received a refund. It took a hour to check me in. The key creator didn’t work, so I had no key. The microwave didn’t work and I requested twice for a repair; no response. Toilet wasn’t clean upon arrival. Found someone else’s underwear near the bed. No towels in pool area…when requested the lady said there were no towels available.»

«Great stay friendly staff! »

«Room was very clean and the bed was comfortable. Only downside was the exhaust fan couldn’t be shut off and it was extremely loud and rattled in the bathroom.»

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«There were many long hairs throughout the room.»

«Nice stay, elevator was alittle small but not a problem for us. Breakfast lady was very nice and awesome!!»

«Everything was amazing, The bar tender is the best great person.Hotel room was clean and cozy. Will ne back for sure. »

«Great breakfast! »

«AC was broke. At 2am could not take it any longer they moved us to another room however system was down but they got us in another room. Staff was great property was kinda run down not staff fault needs money invested in new carpet etc.»

«Clean hotel, needs some upgrading though. I like the location»

«Room was clean »

«The room was ok. It had a slight smell but only when fan wasn’t on. The room was clean. The bed was comfy. My only ‘complaint’ would be that there was no clock, nor guide list/channel list for the TV. Will rent again, if needed. »

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«Drop this hotel from your recommended list of hotels, bad for your brand.»

«Good stay. Staff are kind and professional. »

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«Staff was wonderful and very friendly. My 6 year old had a blast in the indoor pool area. However, I will say if he was a little bit smaller I'm not sure he would have enjoyed it as much. We will definitely be back and hope to catch some rays outdoors! When leaving, my son asked if we could go back, so it was a win for all!»