Hoteller i Independence

«Room was spacious and breakfast was good selection. »

«One thing I worry about is parking at hotels at My Place parking was very easy.»

«Clean room»

«Booked the jacuzzi suite and jacuzzi didn’t work. »

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«No hot tub. It was ok.»

«This hotel was perfect. The room was spacious, comfortable, and so clean. The staff was so friendly and professional. And the location was perfect. There was a walking nature trail behind the hotel and it was beautiful to walk while the sun went down. We would definitely stay here again.»

«Staff was great and we loved the room. We will be coming back to stay again. »

«The lamp shades were broken, there was a light bulb missing in one of the bedside light fixtures, there was candy on the floor under the night stand and the walls were all dinged and marked up. »

«Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do ...

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«Great breakfast! »

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«I literally seen a roach, the shower head was hanging on by dear life. Cabinets chipped. My door didn’t close all the way at the bottom.»

«The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice.»

«The room was not cleaned, it had feces still in the toilet and it wouldn't flush, the door looked like it had been kicked. We were switched to another room where the heat didn't work and we were forced to keep the room warm with the oven in the room which was extremely unsafe not to mention my daughter had a tick embedded in her skin and some type of bug on the wall. This stay was down right horrifying »

«The room was spacious but the bedding is old and have tears on it. There were toilet paper in there as the property managers appeared to hoard it and give it to you only when you ask for it. An older lady came down to get toilet papers when I was about to check in and I had to do the same. Contrary to what was advertised, the room does not have a microwave and fridge. They brought a small fridge after I asked for it. There were no tissue paper though they have a placeholder for it. The bathroom ...

«Room and staff were excellent.»