Hoteller nær Cool Crest

«Had a great stay, the staff was nice and helpful. The room was clean and the best part was it was walking distance to the stadium»

«Decent room for a one night stay.»

«Todo muy sucio muy mal olor»

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice.»

«The property needs to be renovated, very out dated. Plumbing work is needed, Staff is very nice but can only use the resources they have to make a pleasant stay for their guest. »

«Even though I had prepaid via expedia , I was charged an additional $10 in cash as a penalty for using expedia. Expedia said it was an error on their part for not listing that as part of the amount? They should have refunded. Room was nice but short on pillows, blankets and toilet paper.»

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«Breakfast was delicious and the cook was ready to serve us earlier so we had time to enjoy coffee in the sitting room/gift shop before attending church service.»

«Staff was great and we loved the room. We will be coming back to stay again. »

«My stay at Birch Hill Suites in Independence, MO was extremely stressful and disappointing. While the room itself was acceptable at first glance, the overall experience raised serious safety concerns. There was an unauthorized individual in my room, and although staff eventually intervened, the situation was not handled with urgency. To make matters worse, shortly after this incident, I discovered that three of my tires had been flattened in the parking lot. When I brought this to the staff’s ...

«The hotel was in a convenient location to downtown. They were in the midst of renovations, but did a great job of protecting guests from that. The breakfast could have been a little more varied, but it was unique to have a bagel bar (if I’m remembering correctly).»

«Todo está limpio y bonito.»

«I did not like this hotel. It was so dirty no towels. It was a couple towels. It was really dirty. There was no heat that was not working. Just spawn AC. The light says dirty had gum, light switch, and stuff and not recommend this.»

«Nice»

«The room was not clean—there were noticeable stains on the couch and the walls were in poor condition. The pool was also very unclean and did not appear properly maintained. The shower had no hot water at all, which was extremely frustrating. Overall, this was a very disappointing experience, especially for a Holiday Inn Express.»