"We loved the hotel. It is truly beautiful, and you can feel its long history in the walls and atmosphere.
There is currently an extensive renovation underway, which means there is some noise and one of the pools is closed. However, we were kindly offered a room change due to the noise, which we very much appreciated.
The only area that could be improved is the cleaning. The rooms were tidy, but we felt that the floors, tables, and surfaces could have been cleaned more thoroughly. It was acceptable, but not quite at the level we expected from a hotel of this standard.
Our main concern, however, was the pool maintenance. During our stay, the pool walls became increasingly green/yellow, and nothing seemed to be done to address it. When we mentioned it to the pool staff, they appeared offended, which made us feel uncomfortable.
Before this, we were thinking this might become a hotel we would return to year after year. Unfortunately, the pool experience has made us somewhat unsure about that."