Hoteller nær Honolua Bay

«The property was as pictured. Grounds were excellently maintained and customer service was very attentive. Check in and check out was a breeze.»

«the unit was great. location good (away from the scrum while still being close to food/shops/etc.) The only problem was in booking. The original unit listing on expedia was inaccurate to point that, a week or so before when the resort sent pre-travel email describing the unit in Their terms it was clear that the booked unit would not be acceptable for our needs. KBM was contacted and they did everything they could to find a different unit that would fit our needs (although Still not quite as ...

«Our stay was extremely disappointing. This property is advertised as a Luxury Living Village, and we paid a premium price expecting the high standard described in the listing. Instead, from the moment we arrived, the dryer was not working and was never repaired. The microwave was also broken upon check-in. The garbage disposal didn’t work either, leaving food trapped inside and creating a horrible smell throughout the kitchen. To make matters worse, we found cockroaches. The listing led us to ...

«The actual condo accommodation was a 10/10. Dealing with KBM management company was less than ideal and detracted from the experience. KBM sent innumerable emails and texts including a strict 11 AM check out which felt more like a "get out." The charged an additional $300/day "registration fee" that was never disclosed. After a number of phone calls and talking with the Montage front desk, this was removed. We asked for service on the TV in the main room that was never addressed. The ...

«Service was impeccable, they took care of our every need promptly and gracefully. Beautiful setting.»

«Very nice location! Beautiful lush gardens, amazing beach. Breakfast could have had some healthier options. The bread was basically cinnabuns. It DID include amazing juice and fresh fruit which is always nice. WiFi was struggling in our room.»

«Exceptional per usual! We love staying at the Whaler, the condo option is great for families that aren’t trying to eat out each meal and it’s in a great location by Black Rock for snorkeling, plenty of restaraunt options and next door to Whalers Village for plenty of shopping options.»

«We really liked the whaler. We had what was being called “a not updated version” it was fantastic. No issues. The view was amazing. Very quiet. Fantastic balconies. The concierge helped us plan an excursion. We are not regular travelers at all, so this was a special occasion for a 50th birthday. Great location next to Whalers Village. Everything was 5 stars except the pool. It says it’s 5’ but it must be filled high, I couldn’t stand in it. You can sort of sit on the steps on one side but they ...

«We are a family of 4 and had booked this hotel for 4 nights believing it was actually a hotel. But there is no daily service and the front desk has limited availability and opening hours. So from around 4 pm to 9 am the guests are left to themselves and there is no one to ask if you have questions. Also, the sofabed was terrible, with two cross steel bars that were very noticable through the mattress. Totally unacceptable, but the hotel manager could not help. The room was not cleaned, towels ...

«The hotel itself was beautiful, and the location was excellent. Unfortunately, the front desk staff were a major disappointment. At check-in, they didn’t take the time to explain the hotel’s facilities, amenities, or guest privileges. We weren’t given a hotel map or any useful information to help us enjoy our stay. We only found out two days later that hotel guests receive discounts on food and beverages—something that should have been explained during check-in. It’s frustrating to miss out on ...

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«Hotellet ligger kjempe fint til med en nydelig Strand. Basseng området er stort og fint for liten og stor. Skuffet over at det ikke er servering ved basseng området på et så dyrt hotell, tror det skal være det bare for få servitører? Må stå i lang kø for å få kjøpt noe ved pool baren. Det var også kun den «restauranten» åpen om kvelden som var mulig å få bord på, med samme meny som til lunsj. De andre var stengt eller booket for en uke framover. Kort avstand til flere andre så det gikk greit. ...

«Everything was excellent! Great stay with the fam.. kids really enjoyed the 24hr pool»