Hoteller nær Jean Michele Cousteau's Ambassadors of the Environment

«Very nice location! Beautiful lush gardens, amazing beach. Breakfast could have had some healthier options. The bread was basically cinnabuns. It DID include amazing juice and fresh fruit which is always nice. WiFi was struggling in our room.»

«The property was as pictured. Grounds were excellently maintained and customer service was very attentive. Check in and check out was a breeze.»

«We are a family of 4 and had booked this hotel for 4 nights believing it was actually a hotel. But there is no daily service and the front desk has limited availability and opening hours. So from around 4 pm to 9 am the guests are left to themselves and there is no one to ask if you have questions. Also, the sofabed was terrible, with two cross steel bars that were very noticable through the mattress. Totally unacceptable, but the hotel manager could not help. The room was not cleaned, towels ...

«the unit was great. location good (away from the scrum while still being close to food/shops/etc.) The only problem was in booking. The original unit listing on expedia was inaccurate to point that, a week or so before when the resort sent pre-travel email describing the unit in Their terms it was clear that the booked unit would not be acceptable for our needs. KBM was contacted and they did everything they could to find a different unit that would fit our needs (although Still not quite as ...

«Our stay was extremely disappointing. This property is advertised as a Luxury Living Village, and we paid a premium price expecting the high standard described in the listing. Instead, from the moment we arrived, the dryer was not working and was never repaired. The microwave was also broken upon check-in. The garbage disposal didn’t work either, leaving food trapped inside and creating a horrible smell throughout the kitchen. To make matters worse, we found cockroaches. The listing led us to ...

«Everything was perfect couldn’t have asked for anything more. The view was amazing. Would highly recommend staying here. Definitely 5 stars!!»

«The actual condo accommodation was a 10/10. Dealing with KBM management company was less than ideal and detracted from the experience. KBM sent innumerable emails and texts including a strict 11 AM check out which felt more like a "get out." The charged an additional $300/day "registration fee" that was never disclosed. After a number of phone calls and talking with the Montage front desk, this was removed. We asked for service on the TV in the main room that was never addressed. The ...

«Service was impeccable, they took care of our every need promptly and gracefully. Beautiful setting.»