Hoteller i Hongkong – Shangri-La Hotels and Resorts i Hongkong, Hongkongøya

"Had some issues before staying, but it got resolved. Was unecessary hard to fix, but still thankful it was done. The service in the hotel was definetely one of the best. Note this only applies when you stay at the hotel! You will almost all the time meet them through main entrance, and they greet you very enthusiastically and helpful! And first person we met at reception was exceptionally great! The others was normal. The hotel rom did look nice, eith good amenities. But if you take a closer look the fridge didn’t work and curtains was worn down."

"This hotel is too old inside. The rooms are with old floor carpet, - and no good air con. also no GS standard for plug in euoropean equipment, whaich are standard on most HK hotels now. Too high prices in the bar, compared with streets bars."