Hoteller nær Harrah's Louisiana Downs

«Everything was okay except our blow dryer didn’t work and what sense does it make to open the pool at 10am if checkout if it 11am. That is totally ridiculous and unfair. You should consider all sides and possibly move the swim time up to 8am or 9am.»

«All good»

«It’s a little off the beaten path, but the staff is very friendly and property is clean and well maintained.»

«I didn't know what happened. I never authorized it. And I didn't authorize any payment for the hotel»

«Th property is old and needs renovations/updating. The room was lacking a refrigerator and microwave. Also, there wasn't a chair in the room. on the plus side, the staff was very accommodating and did their best to fulfill our request.»

«The keys needed to be tried on the doors multiple times - a minimum of 5 sometimes over 15! Checking in after 3 pm I was told the room wasn't ready and would have to come back after 4. Came back after 4 with 3 people in front of me checking in and after more than 45 minutes I finally got checked in! Tried to check out a day early at 0800, no one at the desk. Waited over 2 hours to check out. I was told I would still be charged the 3rd day from my reservation even though I checked out a day ...

«Their rooms were OK»

«Awful and travel filter and info are wrong no casino and no pets!»

«When I checked in no television and shower didn't work, man at office said he would handle it, lied to me for 3 days, I went and asked for my refund and he put me out and kept my deposit and was rude, called office to complain and he is the complaint line»

«The breakfast was fresh and good. Our rooms were clean and cool. Was a very pleasant stay.»

«Rooms are well kept. Staff I encountered was excellent in customer service...over and above to help with a situation I had and I'm sure anyone else. Ms. Lisa and Ms. Margarite was great in handling my situation without incident...thanks.»

«Was friendly front staff, pretty clean, good location. Room was pretty clean. Noisy other guests. Place was packed by kate evening.»

«We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second ...

«The room was very nice and clean loved everything about it the staff is very nice and helpful will stay again pool just close too early»

«Every thing was good»

«The food was fresh»

«terrible Bad Service.»

«Große schöne saubere Zimmer. In der Nähe befindet sich eine Zugstrecke.»

«Staff was nice enough. There are NO amenities. Our stay was from Tues. thru Sun. Had to request clean towels by taking the used towels to the front office myself as I was told there was only (1) housekeeper. Please bring your own cooking utensils, kitchen ware etc., garbage bags. The outside of the property left a lot to be desired; it needs a complete overhaul. The pool was out of service as well. The room itself was O.K. but needs remodeling as well. The sofa was Filthy. We had to go to the ...

«Staff and available amenities were great.»