Hoteller nær Pierre Bossier Mall

«Only reason I did 4 stars was because we kept having issues with the tv and the dryer wasn’t working. Other than that I enjoyed my stay.»

«Nicely renovated. Not much of a breakfast. Staff was very nice. Loud by the freeway.»

«The room was decently clean, there was no coffee or coffee maker. There was no shampoo in the shower. The most inconvenient thing is that we weren't informed that the only elevator they had wasn't working »

«I stayed here for one night and was fairly unsatisfied with my stay. To begin with, the receptionist was on the phone throughout the entire check-in process, which felt unprofessional and unwelcoming. In addition, the room was described as non-smoking, but there was a strong cigarette odor as soon as I walked in. To make matters worse, the toilet had not been flushed from the previous use. I understand this is not a five-star resort, but I still expected a basic level of service and cleanliness ...

«It us always nice and clean i always enjoy my stay»

«Room 126 was clean and the bed was comfortable. The walkin shower was tricky but only because it was my first time. The shower rail fell due to one of the holders having a gap. I was able to get it back on but hopefully it gets fixed soon. Tge staff were very polite and the breakfast was solid!»

«The first room we were in, the air did not work. Moved us to a different room no problem. Next morning we only got to take 1 shower, there was 3 of us, the shower was a walk in shower ansmd it flooded the bathroom and out to the front door. We had a mess to clean up because the shower did not drain well. We were on our way to a memorial service and 2 of us did not get to shower. The property has refunded our money. The beds were comfy and everything else was great for us.»

«No hot water to shower/bath at critical times »

«Mucho ruido todo el tiempo. Clientes poniendo música alta hasta altas horas de la noche y la administración no hace absolutamente nada. La ducha rota, agua por todo el piso del baño. Limpieza 0. »

«There AC in our room was broken the TV didn't work the lights blinked they didn't do anything to fix it no refund nothing »

«Room cleanliness and the staff friendliness. »

«The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you.»

«All of the above!»

«The property is heads above any other casinos in the area.»

«The hotel was extremely clean and staff was friendly and helpful.»

«Great staff. Great location if ur heading to see fam or do business in Bossier. It’s my hometown, this is where I stay, can’t say enough good things about the staff, consistent delivery.»

«I stood outside the locked doors ringing the buzzard for 20 minutes until some older woman in pajamas opened the doors. I then stood at the counter for an addition 30 minutes calling the hotel so i could check in. Numerous homeless people arou d the property and staff looks like theyre in a half way house. I canceled my reservation on the spot and went to holiday Inn»

«We didnt use the gym or the pool this trip.»

«Only complaint I have is that the water took about ten minutes or so to get hot. The room »