Hoteller nær Swan Lake

«The staff was excellent. The room was the pits. There was no closet in the room. The mattresses were totally broken down one chair and it was broken. The alarm kept going off, but no instructions on how to turn the alarm off so we unplugged it when we checked out, we expressed how unhappy we were and she offered to return our money if she could, but she said it had to go through you so I’m somewhat hopeful. I will be hearing from you about a refund. Thank you.»

«We didnt use the gym or the pool this trip.»

«We arrived late and the front desk staff were not welcoming though we paid well over $200 for a room for one night. The room was dirty, I saw a hair on the small towels, finger print on the bathroom door (gross) and the bed was made but looked like someone sat of it as there were prints. Again, paid $200. I called down twice and got put on hold and then called again, no one picked up. We were so tired from the drive I just couldn’t deal with the staff. The pictures of the room are exaggerated, ...

«The hotel was under construction with dust and fumes. There was no main lobby or breakfast hall. They had moved to a small conference room near the construction. The breakfast offered was very small but near the construction zone with sounds of drills and fumes all around. »

«Can’t blame it on the weather, pool was not staffed for Spring break, was unfortunate but windy and rainy weather previous had the pool like a ghost town. Lovely facilities and the hot tub was hot. Was fun.»

«Clean rooms excellent customer service»

«It us always nice and clean i always enjoy my stay»

«Only reason I did 4 stars was because we kept having issues with the tv and the dryer wasn’t working. Other than that I enjoyed my stay.»

«A beautiful and well-lit Victorian home in a wonderful neighborhood, conveniently located near many of the best attractions in Shreveport and Bossier City. The room was very clean, and you can tell a lot of care and thought has gone into the B&B. Our host John was incredibly generous, providing plenty of snacks, coffee and toiletries. We unfortunately missed his famous breakfast due to time constraints but we highly recommend staying here!»

«Room cleanliness and the staff friendliness. »

«The Hiton offers premium accommodations with modern amenities, plush bedding, and convenient access to downtown Shreveport's attractions, making it the top choice for visitors. Avoid opting for subpar lodging options that lack comfort and security, as they can negatively impact your overall experience. »

«The staff was helpful and friendly. Will definitely stay again.»

«I stayed here for one night and was fairly unsatisfied with my stay. To begin with, the receptionist was on the phone throughout the entire check-in process, which felt unprofessional and unwelcoming. In addition, the room was described as non-smoking, but there was a strong cigarette odor as soon as I walked in. To make matters worse, the toilet had not been flushed from the previous use. I understand this is not a five-star resort, but I still expected a basic level of service and cleanliness ...

«If you're just passing through and looking for a place to lay your head, this spot is great, but if you're exploring the area, this is not the place. The staff was nice, room was nice too. The area is kind of sketchy. »

«Nicely renovated. Not much of a breakfast. Staff was very nice. Loud by the freeway.»