Hoteller nær Bossier Crossroads Shopping Center

«This was one of the most expensive hotels in the area, so I expected a much higher level of service. Unfortunately, my experience was extremely disappointing. The check-in process was unnecessarily slow, and the valet parking service was even worse. After requesting my vehicle, I waited nearly 50 minutes under the hot summer sun. Watching guests who arrived after me receive their cars first tested my patience. When I finally went to ask about the status of my vehicle, I discovered that no one ...

«I booked for one, but after this visit, I will definitely be booking more often. There was a minor hiccup with my room & the staff jumped right on it & were very kind from the time we walked in.»

«A little noisy but otherwise GREAT. There’s a Texas Roadhouse right in front of the hotel so that was convenient. Staff were phenomenal! Right off 1-25. Way better than a regular hotel. Didn’t make it up in time for breakfast but it smelled good. I felt very safe , would return in a heartbeat. Very clean, comfortable bed.»

«I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have ...

«We enjoyed our stay.»

«The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking ...

«This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate.»

«All okay.»

«Unfortunately, the shops on the boardwalk has closed, so not many shops around, but it was a nice stay overall.»

«Room»

«Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty.»

«Clean room.»

«The staff was super helpful and nice. The kids loved the breakfast. They thought it had a great selection.»

«I spent 300 dollars for them not to have a pool open this season very upset won't ever go back»

«Staff and Paradise Cafe wonderful. Our room did not have a working tv, faucet knob came off, dirty snd stained sheets, mildew on shower. Voiced my comments to staff and they understood. I plan to personally write to Bally staff in Rhode Island. Casino had a whole 3rd floor empty. I have gone to Bally casinos for over 50 yrs and won’t return until things change.»

«Everything good except for the pool not being open as advertised. It was clean water clear pump on but told us not open . Kids were very disappointed and we chose the hotel bc of pool.»

«There was open soap wrappers and the luggage holder was rusted and covered in paint. Majority highway noise all night and bed was rock hard. Breakfast wasn’t nothing great but was good enough yogurt fruit toast waffles eggs and sausage. Pool was clean and seemed like a okay area the residents were quiet. Outside the building was clean and gave plenty of towels in the room.»

«clean room but microwave was rusty and corroded inside. Told front desk that it was no need to replace it because I wasnt going to use it anyway. The refrigerator was clean. Bathroom sink and tub had some a few leftover hairs in them. Room smelled a little smoky but I sprayed lysol in air conditioner and on the curtains to refresh the air and room. Staff nice and courteous. aHad some troubles with the remote which according to the front desk was the wrong one. This particular stay was average ...