Hoteller nær Hanalei River

«From the concierges, to the valets, to the poolside wait staff, to the housekeeping, the hospitality was wonderful! We made the mistake of doing Uber instead of a rental car. Not the smartest idea considering it is really easy to get an Uber from the airport to Princeville, but very hard to get an Uber while at the hotel. The valet manager and staff were very helpful in arranging other transportation for us, and even drove us to and from the hotel to the the Princeville Market so we could try ...

«The overall stay would rate a D- The beginning was the worst part. They seemed to not have us registered?? Not sure but they had us take a seat and then took over 20 minutes to check in and we got there at 5:30pm. Check in is at 4pm. Once we got our keys and went up and tv was blasting a kids show and doors were open. Brought up the concerns to the folks at the front and didn’t seem to care nor offered anything besides we “checked it out and everything is fine”. We asked for a different room ...

«Long time to check in»

«We only spent one day here, which was a shame. It seemed very much like a community there, with amazing facilities making it easy for independent living, and great for longer stays, but not ideal for just one night. Late check in and early check out as well. The area was stunning, and the room was amazing!! The staff were very friendly, but not very helpful with tips outside the hotel, as we were not long term guests. But for a longer stay it would be amazing! »

«Great location!»

«The location of the hotel is beautiful and is right on the beach. It isn’t a swimming beach though but beautiful nonetheless. There is no onsite dining options but there are lots of restaurants and other options nearby. The staff were friendly but the rooms were extremely outdated. The mattresses were not underneath a box spring and I woke up sore almost everyday. The most annoying part is that I booked the trip through Expedia and paid for two queen beds with a card view. The first night we ...

«Dette var av de rimeligere stedene å bo; du får det du betaler for. Hyggelig betjening, og fin beliggenhet for utflukter. »

«Særdeles tilmålt service hos personalet. Dårlig utvalg av glutenfri mat, samt barnevennlig mat. Ok renhold, og fasiliteter. »

«I cannot recommend this place enough. Absolutely amazing.»

«“Booked a Two Queens Ocean View room for my family. Was given a Pool View room upon arrival — completely different than what was advertised on Expedia as ocean view. When I raised this at check-in, two managers — Ashley B. and Dave M. — both refused to make any adjustment. Ashley B even claimed they are oversold. It is not — Expedia lists them as two separate room categories. My entire first night was wasted in dispute instead of enjoying my trip with my children. Only after formal written ...

«Everything was amazing. The room had the beach view as expected, was clean, and all staff were very kind!»