Hoteller nær Hanalei Beach Park

«From the concierges, to the valets, to the poolside wait staff, to the housekeeping, the hospitality was wonderful! We made the mistake of doing Uber instead of a rental car. Not the smartest idea considering it is really easy to get an Uber from the airport to Princeville, but very hard to get an Uber while at the hotel. The valet manager and staff were very helpful in arranging other transportation for us, and even drove us to and from the hotel to the the Princeville Market so we could try ...

«Long time to check in»

«The overall stay would rate a D- The beginning was the worst part. They seemed to not have us registered?? Not sure but they had us take a seat and then took over 20 minutes to check in and we got there at 5:30pm. Check in is at 4pm. Once we got our keys and went up and tv was blasting a kids show and doors were open. Brought up the concerns to the folks at the front and didn’t seem to care nor offered anything besides we “checked it out and everything is fine”. We asked for a different room ...

«We only spent one day here, which was a shame. It seemed very much like a community there, with amazing facilities making it easy for independent living, and great for longer stays, but not ideal for just one night. Late check in and early check out as well. The area was stunning, and the room was amazing!! The staff were very friendly, but not very helpful with tips outside the hotel, as we were not long term guests. But for a longer stay it would be amazing! »