Hoteller nær Grand Outlet Riviera Maya

«Very comfortable »

«Très bien merci pour votre gentillesse»

«Muy buen hotel, lo mejor son los restaurantes de especialidad y las atracciones para los niños como el water Park etc. en cuestión personal les hace falta amabilidad en el área de alberca ya que hay poco personal para brindar servicio y están de mal humor cuando les pides algo. Si volveria »

«Best vacation ever»

«All 💯👊»

«Service was horrible, it was told that housekeeping was every other day and we didn’t have service , we called the owner and she give us attitude and said she was not able to give us service for multiple reasons which then she change everything saying her stuff told her we denied service which was a lye because we were not there . I will never book with them . Every thing they put on there website and booklet information was lye .»

«The room was clean, and the aircondition worked, but that was the only good things about this hotel. The person that was at the front desk when we arrived was rude. Most of the lights in the room were not working, the tv didn't have any channels, the shower door would not close and water went everywhere. There were holes in the towels. They advertised restaurant and airport shuttle, which is the reason we got this hotel as we had a really early flight. But the restaurant was closed for ...

«We enjoyed our stay with my family»

«Horrible communication never responded had to stay else werr»

«Good»

«Muy mala atención, pésimo lugar, les cortaron la luz, no avisaron, no me pude bañar! Pésimo , pésimo lugar.»

«The facility is clean and staff are all good. The food is amazing!»

«Horrible experience. Rude staff. Got stuck in the airport for 2 hours because they messed up the transportation which I paid for. »