Verifisert anmeldelse
2/10 – Forferdelig
Lauren
26. aug. 2026
After a 4 hour train journey we arrived ready to check in. We found the keys no problem then spent over 25 minutes trying to get the door unlocked. I contacted the hosts and spent the next 3 hours calling them back and forth only for them to email me instead. Initially they sent a video of how to unlock the door (which was red flag number 1 as clearly this had been a problem before). The video showed opening the door with two different keys, one of which was not on the key ring in the lock box. Then they tried telling us we needed to just jiggle the door to open, meanwhile the doorknob was hangin off the door. After several hours of back and forth they agreed a locksmith would need to be sent out and could not arrive until sometime after 8 pm. I had my 3 young children sitting on the sidewalk for 3 hours at this point already and with night approaching, we had to take our things and find somewhere else to stay. We still have no received a refund after requesting due to our inability to enter the property.
Bodde her 3 netter i august 2026



















