6/10 – Grei
Verifisert reisende
9. mars 2024
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Don't go here to relax
The hotel is spectacular in itself, but I came for a relaxing vacation. The hotel is not made for a relaxing vacation unfortunately, it's incredibly busy and unfortunately the overall vibe for the hotel is that the hotel guests are not a priority. The hotels priority is the customers coming in and purchasing a spot by the pools for example. I had a terrible experience at the Cloud 22 which was incredibly unfortunate as the pool itself is spectacular. It was not worth it for me to stay there and actually pay for it as well eventhough im paying an extreme amount for my stay in general. There was construction work in the floor that I had my room in and it was so loud you couldn’t hear yourself think when the drill went on at 9 am. I think that this should have been considered when I checked in, and with that said the rooms are not isolated, so you can literarily hear someone whisper in the corridors which is quite annoying, and you would not expect when the room is over 50 sqm. I got to change my room after the 4th or 5th day and I was offered help to pack and upack my 3 suitcases but its just a waste of time and I want to unpack my own things myself. The cleanliness was a joke, there was a cashew nut being placed different places on my bathroom floor each day for 3-4 days and plastic/garbage that was not from me but came out from under a shelf or something. I did mention all of this to the reception which was really nice to me and the service staff in general was really nice in
Verifisert reisende
Bodde her 10 netter i februar 2024