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«Very comfortable Good location Great staff Enjoyed our stay»

«Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there.»

«During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.»

«It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again.»

«Overall room was clean if a little tired, needing refurbishment. This was reflected in the fixtures and fittings throughout the hotel. I had previously stayed at the hotel approx 12 months (Ramada) before and it was 'tired' then, so in need of capital expenditure.»

«All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. »

«the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and ...

«Wash basin with two different taps one for cold water and the other for hot water!!!! How does that work???»

«This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice.»

«It was amezing»

«In 50+ years of travelling for business and pleasure this was worst property I have ever seen….i walked away and paid to stay in an another hotel …dirty,cold draughty falling down horrendous inside and appeared to being used almost as a doss house….absolute disgrace that it’s advertised…they lock it up at 11 only one door on a passcode is available …code didn’t work…anyone considering staying here don’t…there were holes in bathroom walls….hot water took an eternity and shower is an accident ...

«Parking area was good and close. Main issue was with room cleanliness. Two times we had to get bedding or towels changed after cleaning had been. Very poor standard of hygiene with the room and room amenities. Also smelt of mould »

«3 day stay no cleaning no phine in room no welcome »

«Just back from a 2 night mini break. Jackie and Rob are so welcoming. The breakfast is fabulous, nothing is too much trouble. Great location for Black Country Living museum. Would highly recommend!»

«We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up ...